About this opportunity
Fit2Run lists this Assistant Manager opportunity in estero, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Assistant Store Manager at Fit2Run is a key hourly leader who supports the Store Manager in driving sales, delivering an exceptional customer experience, and developing the store team.
This role is primarily floor-based and customer-facing, leading by example through selling, coaching, and supporting daily store operations. The Assistant Manager helps ensure the store runs smoothly during their shifts and plays an important role in building a positive, high-performing team environment.
This role is designed as a development pathway to Store Manager, with expectations that the Assistant Manager will be ready to step into a Store Manager role based on performance and business needs.
Key Responsibilities
Sales & Customer Experience
Actively sell on the floor and deliver Fit2Run’s Fit process with every guest
Provide product knowledge, gait analysis, and personalized recommendations
Support team members by modeling strong selling behaviors
Provide in-the-moment coaching to improve conversion and ATV
Assist with resolving customer concerns and escalating when needed
Success Metrics:
Individual and store sales performance
Conversion rate
Average transaction value (ATV)
Customer experience and feedback
Team Support & Coaching
Serve as Leader on Duty (LOD) during assigned shifts
Support onboarding and training of new team members
Reinforce company standards, expectations, and service behaviors
Provide real-time feedback and encouragement to team members
Communicate team needs and performance observations to the Store Manager
Expectations:
Positive leadership presence on the floor
Consistent support of team development
Strong communication with Store Manager
Store Operations
Execute opening and closing procedures accurately
Support daily store operations and ensure tasks are completed during shifts
Maintain store cleanliness, organization, and visual standards
Assist with company initiatives, promotions, and product launches
Scheduling & Timekeeping Support
Follow posted schedules and support shift coverage as needed
Assist with shift adjustments or coverage gaps when directed
Ensure accurate clock-in/out and compliance with timekeeping policies
Inventory & Merchandising
Assist with inventory tasks including restocking and cycle counts
Help maintain visual merchandising standards
Support inventory organization and accuracy
Community Engagement
Participate in Run Club and store events when scheduled
Support in-store events and community initiatives
Help create a welcoming and engaging store environment
Employee Relations & Culture
Promote a positive, respectful, and inclusive team environment
Support company policies and procedures
Escalate employee concerns to the Store Manager or HR when appropriate
Key Performance Expectations
Deliver strong individual sales performance
Support achievement of store sales goals
Provide consistent, high-quality customer service
Demonstrate reliability, accountability, and teamwork
Follow company policies, procedures, and timekeeping standards
Qualifications
1–3 years of retail or customer service experience (lead or key holder experience preferred)
Strong communication and interpersonal skills
Ability to work in a fast-paced, customer-focused environment
Willingness to learn, coach others, and take initiative
Flexible availability including evenings, weekends, and holidays
Passion for running, fitness, or specialty retail preferred
Physical & Work Requirements
Ability to stand and walk for extended periods
Ability to lift up to 40 lbs.
Frequent interaction with customers and team members
Primarily floor-based, active role
Fit2Run Expectations
Lead by example through service, energy, and teamwork
Be present and engaged with customers and team members
Support the Store Manager and team in achieving store goals
Take pride in creating a positive store experience for every guest
Worksite address
estero, FL, 33928, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.