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Rockys Ace Hardware

Assistant Manager - Fairborn

fairborn, OH

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Job description

Assistant Store Manager

The Assistant Store Manager is to oversee the daily retail operations, insure the highest standards of helpful customer service, and direct those projects and responsibilities assigned and delegated by the Store Manager.

Essential Duties:

Open and close the store

Safety and security, as assigned

Knowledge of overall store policies, procedures and goals

Knowledge of management responsibilities and ability to "fill in" as needed for the Store Manager

Oversee the tasks assigned and delegated to the various store team members

Training of store personnel

Supervise in store personnel to insure optimum performance and amazing customer service

Assist in maintaining an accurate inventory

General housekeeping, and be able to keep the store in a safe condition for team members and customers.

Shop the competition monthly

Participate and sometimes lead the monthly store meetings

Oversee inventory order placement

Oversee inventory receiving and store stocking

Achieve sales and productivity goals as established by the Store Manager including keeping gross margin at acceptable levels

Maintain a safe working condition of store equipment and fixtures

Set a positive example by following company procedures

Develop promotions to increase store traffic.

Ensure that end-caps, cross merchandising and feature displays are properly merchandised and maintained

Demonstrate helpful customer service, by greeting and assisting customers on the sales floor

Resolve customer claims and complaints in a manner that is timely, courteous and discreet

Authorize refunds in a manner that is consistent with company policy

Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner

Attend and assist with mandatory monthly store meetings

Other responsibilities as assigned by the store manager.

Worksite address

fairborn, OH, 45324, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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