Availability awaiting confirmation
We are waiting for a fresh update from the source. This page preserves the last received job details; current availability is not confirmed.
Job description
Benefits:
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
BASELINE FITNESS
Job Description
Job Title: Team Lead
Reports to: Club Manager
Status: Full Time / Non-Exempt
Job Summary
Responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club.
Essential Duties and Responsibilities
Assist in member service oversight making sure all staff are always providing great customer experience.
Very involved in all front desk related tasks
Greet/meet potential members and provide gym tour
Assist to facilitate member service issues and questions.
Provide backup support to Club Manager as needed.
Assist overseeing cleanliness and appearance of gym
Assist in managing marketing efforts. Making sure staff is aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements Customer Service : communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer's wants and needs.
Listening : actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
Problem Solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift up to 50 lbs less than 30% of the time
Other Employee Recognition Program
Advancement Opportunities: The Team Lead position is a developmental position in our manager pipeline. It is the first step along our progressive, Purple Path, to becoming a Club Manager. Team Leads learn the Planet Fitness culture and experience, while simultaneously building their leadership and development skills. Team Leads who successfully complete the Team Lead program, would then move onto Manager in Training and if successful, a Club Manager position.
Check us out on LinkedIn at:
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Worksite address
fargo, ND, 58126, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.