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Job description
Assistant Manager
People, hospitality, integrity – this is what Capstone Restaurant Group is all about! People are what drives the Capstone Restaurant Group. The Capstone Restaurant Group strives to reach the top of the restaurant and hospitality industry- the "Capstone". Without good people, we will not succeed. We are always searching for talented team members that are interested in growing with us and are excited to provide our guests great hospitality, every visit, every experience. Notice we said, hospitality and not service. We want something higher and better for our teams and guests that visit us. Integrity, in who we are, and how we operate. We are going to be honest with our team and our guests. We will be fair and consistent with everyone. It is simple – do the right thing.
We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, we want to talk to you!
Summary of Position
As an Assistant Manager, you will achieve sales growth and maintain company standards of excellence for your assigned shift by managing the flow of food service activity, assigning tasks, overseeing cash control, and focusing on providing the highest quality food with the best hospitality service possible. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Essential Duties
Supervising Team Members and Shift Leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability.
Coordinating staff training with team trainers.
Maintain a cooperative, harmonious working relationship with management and fellow Team Members.
Handling HR issues as they arise, including disciplinary write-ups.
Conducting team meetings as needed to discuss operations, procedures, and promotions.
Conducting weekly inventories.
Controlling payroll to meet company labor costs standards.
Controlling inventory to meet company GAP standards.
Supporting management team and General Manager in their operation decisions.
Maintaining reports and records based on company standards and in full compliance with state and federal regulations.
Maintain building and equipment via proper operating, cleaning, and preventative maintenance procedures.
Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly followed.
Ensuring all sanitation, safety and security policies and procedures are observed and enforced.
Ensure personal appearance always meets company standards and display professionalism.
Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
Performing other tasks as directed by management.
Physical Requirements
Stand for long periods of time.
Work around high temperatures.
Work around others in close quarters.
Able to lift 50-75 pounds comfortably.
Work with various cleaning products.
Competencies
Excellent communication, interpersonal and leadership skills.
Ability to maintain the respect of your team.
Customer driven focus.
Ability to effectively make decisions under pressure, while delegating tasks appropriately.
Strong conflict resolution skills.
Excellent organizational and prioritization skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
What more could you ask for?
Competitive Salary
Opportunity for advancement
Health, Dental, Life, Disability, Vision Insurance and more!
401(k)
Team Member discount programs, with financing options
Free Meals while working and Discounts for your Family!
Paid Vacation
Tuition Reimbursement
See a complete list of benefits at
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee's Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group is not acting as an agent for Hardee's Restaurants or any of its affiliates.
Worksite address
normal, IL, 61761, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.