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Job description
Position Overview
This position is classified as non-exempt and reports to the General Manager and Owners.
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities:
Complete all training requirements including: Assistant Manager Development Plan and Basic Operations Training
Food Safety Certification and Manager Certification
Any additional training required by Zax Nevada
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve company goals
Ensure food safety, service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax Nevada guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Systems Create an effective work schedule following company standards and local laws
Sales forecasting
Inventory management
Administer progressive discipline
Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns among team members
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Compensation Package:
Competitive Pay with bonus
FREE Meal on the Clock
20% Off for You and Your Immediate Family When Off the Clock
Paid Time Off
Worksite address
las vegas, NV, 89105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.