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Job description
Assistant Manager| Little Mama's Italian
At Little Mama's Italian, we honor the traditions of old-world Italian cooking with a fresh, modern twist — all served from a high-volume, scratch-made kitchen. As an Assistant Manager, you'll support the General Manager in leading day-to-day operations, coaching the team, and ensuring that every guest enjoys warm hospitality, outstanding service, and an unforgettable meal.
This is a hands-on leadership role ideal for someone who thrives in a fast-paced, full-service environment and is passionate about food, people, and delivering exceptional results.
Key Responsibilities:
Support the General Manager in overseeing all daily restaurant operations
Lead by example in delivering genuine hospitality and maintaining Little Mama's guest-first culture
Supervise and motivate hourly team members to meet service and quality standards
Assist in staffing needs including interviewing, onboarding, training, and scheduling
Help manage inventory, ordering, and vendor relationships
Monitor and enforce health, sanitation, and safety standards in accordance with county regulations
Resolve guest concerns and feedback promptly and professionally
Contribute to achieving financial goals through labor control, food cost awareness, and operational efficiency
Qualifications & Requirements:
2–3+ years of restaurant leadership experience, in a full-service, high-volume environment
Commitment to quality, consistency, and hospitality
Solid understanding of restaurant operations including scheduling, inventory, and team development
Working knowledge of food safety and sanitation standards
Strong communication and problem-solving skills
Ability to thrive under pressure and maintain a calm, focused presence
Comfortable working on your feet for extended periods (10–12-hour shifts)
Able to work evenings, weekends, and holidays as needed
Must be able to bend, stoop, and lift up to 25lbs
ServSafe Certification a plus
Why Work at Little Mama's Italian?
We're more than just a restaurant — we're a celebration of family, tradition, and unforgettable meals. At Little Mama's, our team takes pride in preparing scratch-made dishes in a fast-paced, high-energy environment. As Assistant Manager, you'll grow your leadership skills, support a passionate team, and help uphold the FS Food Group legacy of hospitality and excellence.
Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.