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Job description
We are looking for a dedicated Assistant Manager to help lead a busy retail store and ensure seamless daily operations. You will manage customer service, inventory, and sales while creating a positive and engaging shopping experience. This role also focuses on coaching and supporting a high-performing team. Reporting to the Store Manager, you play a key role in driving store success, maintaining operational efficiency, and delivering an outstanding experience for every customer. As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Responsibilities: • Oversee and coordinate daily store operations, including sales floor activities, merchandising, inventory management, and customer service • Evaluate employee performance, provide ongoing coaching and feedback, and support professional growth • Foster collaboration across departments to meet store objectives and improve operational efficiency • Recruit, hire, and train team members to build a competent, diverse, and motivated workforce • Assist in developing and executing corrective action plans for operational issues Qualifications: • Experience fostering a positive and productive work environment • High school diploma or equivalent required, or the ability to obtain one through The Excel Center • Strong customer service skills with the ability to resolve concerns and ensure satisfaction • Demonstrated leadership experience with the ability to motivate team members and ensure accountability • Ability to pass a criminal background check and drug screening Compensation: $17 per hour
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Worksite address
merrillville, IN, 46411, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.