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Job description
DESCRIPTION
We are looking for experienced, outstanding Assistant General Manager to join our team, with growth opportunities. You will be working with a fun, positive, and efficient team to provide guests an experience that will keep them coming back each day. Burton Sandwiches is a franchisee of Jimmy John's that aims to offer convenience for everyday busy people.
We aim to establish and maintain a long-term close relationship with our guests, within our trade area by offering outstanding service, and superior product quality, at affordable prices.
Responsibilities:
Customer Service Provides guest service, resolves guest issues, understands and exceeds guest expectations, develops and maintains guest relationships
Handles POS transactions and payments with accuracy
Ensures food and drinks are made quickly, efficiently and accurately
Complies with all food safety and sanitation guidelines
Maintain a clean/ neat work environment
Supervise team of retail sales workers
Adjust daily schedule for shift personnel to ensure optimal efficiency
Train and evaluate employees
Resolve escalated customer complaints
Qualifications: Previous experience in retail, customer service, or other related fields
Ability to thrive in a fast-paced environment
Excellent written and communication skills
Strong leadership qualities
Positive and outgoing
Works well with others, a team player
Able to learn and execute multiple tasks
Seeks ways to improve guest satisfaction; asks questions,
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Contributes to the overall team performance; understands how his/her role relates to others What we offer:
Flexible Schedules
Growth and upward mobility Requirements:
18 years or older
Food Handlers Certificate
Must be available to work weekends
As the day-to-day operator of the store, the Assistant Manager is expected to: Drive sales and profitability through effective execution of the Company's business plan
Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
Work with integrity, honesty and accountability in all situations
Burton Sandwiches is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law
REQUIREMENTS Previous managerial experience
Previous fast food / quick service restaurant experience required
Customer service skills
Strong verbal and written communication skills
Excellent leadership sills
Financial literacy and analytical / problem solving skills
Access to vehicle and Drivers License
Ability to lift 50lbs
Must submit to background check
Jimmy John's history and franchise information go back to 1983 when Jimmy John's dad gave him two options after high school graduation: join the service or start a business. As much as Jimmy appreciated the contributions made by our nation's service members, he knew his skills would be better put to use running his own business. And so, with a $25,000 loan from his father (who would briefly be a business partner), Jimmy opened his first sandwich shop, serving only the freshest meats and baking the bread himself!
Fast forward two years later, and Jimmy bought his dad out. Ten years later, he was overseeing ten sandwich shop locations, and in 1994, starting franchising his delicious idea to other bold sandwich lovers.
Today, Jimmy John's is one of the fastest-growing franchise concepts out there. Our growth is due in part to staying true to our roots - keeping things fast and fresh and maintaining a steadfast commitment to excellence.
Worksite address
san diego, CA, 92189, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.