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Job description
Salary:
$26.00 - $28.00/hour ($19.00 - $21.00/hour + tips which average an additional $7-$9/hour)
FLSA Status:
Hourly Non-Exempt
Schedule:
Full Time Hours: Monday - Friday; hours vary from 7am to 5pm. Weekends off!
Required:
Current Oregon Food Handler's Card
Current OLCC permit
About Elephants
A locally owned company since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now operates seven Portland-metro retail locations and a thriving catering company. As a certified B Corporation, we are committed to sustainability, transparency, and using business as a force for good - while serving exceptional, scratch-made food rooted in our local community.
Elephants Delicatessen is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.
What We Offer
Employer contributed vacation and sick time
Kaiser Medical coverage, with alternative care as a bonus (acupuncture, chiropractic, massage therapy, etc.)
Mental Health Services
Dental, FSA (Flexible Spending Accounts), and 401(k) with 4% company match
Training that will fast-track your culinary/hospitality career
Free counseling and financial services
Opportunities for advancement
Discounts on our delicious made-from-scratch food
Pet insurance
Chance to win employee raffles
Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
A commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection.
Elephants Delicatessen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Elephants Delicatessen participates in the E- Verify program to confirm the employment eligibility of all newly hired employees.
Requirements
About the Role
We are seeking a dynamic, guest-focused Assistant Manager who leads from the front. This role is responsible for maintaining an active presence on the floor, ensuring operational excellence, and creating a culture where both guests and team members thrive.
The ideal candidate is a strong communicator, natural coach, and decisive leader who can balance hospitality with accountability in a fast-paced environment.
What You'll Do Lead by example with consistent floor presence and hands-on support
Oversee daily service execution to ensure exceptional guest experience
Cross-train across all restaurant roles and step in as needed to support operations
Coach and develop team members in real time, ensuring thorough and efficient documentation processes
Reinforce service, sanitation, and food safety standards
Monitor workflow, staffing deployment, and pace during peak hours
Promote specials, drive upselling, and maintain strong product knowledge
Address guest concerns with professionalism and urgency
Handling and owning inventory including, following order guides, counting and maintaining stock as needed.
Proactive in identifying and troubleshooting Facility issues
Cash handling; accuracy in making all transactions; maintain register supplies. Assist customers with their purchases in a professional, friendly, and timely manner
What We're Looking For At least 1 year of leadership experience in a restaurant or hospitality environment
At least 3 years of hospitality experience
A genuine passion for hospitality and team development
Strong communication and conflict resolution skills
Ability to stay composed and solution-oriented under pressure
High standards for cleanliness, safety, and operational excellence
Reliability, accountability, and a collaborative mindset
Experience with POS Sales - Toast preferred
If you love building strong teams, holding high standards, and creating memorable guest experiences, we'd love to meet you!
Worksite address
portland, OR, 97204, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.