This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Assistant Retail Manager - Northeastern University Store
Join to apply for the Assistant Retail Manager - Northeastern University Store role at Follett Higher Education
Assistant Retail Manager - Northeastern University Store
1 month ago Be among the first 25 applicants
Join to apply for the Assistant Retail Manager - Northeastern University Store role at Follett Higher Education
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its
many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading
provider of education technology, services, and print and digital content. We're higher education's
largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local
campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more
than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and
education.
Pay Rate - $21.00 - $24.00 per hour
Job DescriptionPosition Overview
As anAssistant Store Manager , you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies- Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Supervises the work activities of sales team members FT/PT and Temporary, including:Schedules team members' work hours
Trains new team members FT/PT and seasonal team members hired for peak seasons
Ensures Sales Team members follow company and store policies, procedures, and standards
Ensures the proper merchandising standards, promotion standards, creating displays, etc.
Performs onboarding procedures for new hires.
Greet customers, answer phones, provide information, direct callers, and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
Receive, verify, and unload orders as necessary.
Operated cash register and store computer to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer and preparing bank deposits.
Stock shelves and take inventory per Store schedule.
May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas).
Executes merchandising standards, promotion standards, creating displays, etc.
May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
Keyholder with opening and closing responsibilities.
Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks. Balances cash, credit cards, and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches account receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month-end, and payroll reports.
This applies to shrink prevention practices and activities, such as visible customer service.
Performs other duties as assigned.
Follett Higher Education is a drug-free workplace environment.
RequirementsAn Associate's Degree or equivalent is preferred.
0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
General Computer Skills
Full time benefits:
Medical, Dental, & Vison
Voluntary Insurance plans
401k + 100% company match (up to 4%)
80 hours vacation + sick days
10 paid company holidays
Quarterly Bonus Plan
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at Follett Higher Education by 2x
Get notified about new Retail Store Manager jobs in Boston, MA .
Assistant Store Manager- Boston, Newbury
Boston, MA $59,092.80-$110,000.00 1 month ago
Assistant Store Manager, Boston (SEPTEMBER 2025)
Associate Store Team Leader(Assistant Store Manager)
Greater Boston $90,000.00-$110,000.00 3 weeks ago
Chestnut Hill, MA $65,000.00-$75,000.00 4 hours ago
Boston, MA $90,000.00-$100,000.00 1 year ago
Dedham, MA $65,000.00-$75,000.00 1 day ago
Boston, MA $90,000.00-$92,000.00 1 month ago
Retail Shop Manager on Duty - Dartmouth Street
Boston, MA $59,000.00-$62,000.00 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.