About this opportunity
SSA Group, LLC lists this Assistant Retail Operations Manager opportunity in sanford, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Assistant Retail Operations ManagerSSA Group at Central Florida Zoo is looking for a talented Assistant Retail Operations Manager to join our team!At SSA, we're Unapologetically Family — it's who we are and how we show up for each other, for our 90+ cultural attraction partners, and for the more than 100 million guests we welcome each year. We laugh, we celebrate our wins, and we learn from our mistakes together.That family mindset shapes 452 Hospitality, the heartbeat of everything we do: creating special moments of hospitality that have a lasting impact, before, during, and after every guest visit. We bring together admissions, culinary, and retail— to shape one seamless guest experience across the full Hospitality Experience Journey.Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within — proof that when we say we invest in people, we mean it.Oversight includes multiple Gift Shop and Gift Kiosk/Carts locations.ResponsibilitiesShow dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.Develop training programs to train, motivate, and mentor employees.Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.Maintain a clean, safe and organized work environment.Uphold and demonstrate a complete understanding of company policies and proceduresPerform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.Support store leadership in management of all inventory control programs as necessary.Ensure all company merchandise presentation standards are met to maximize sales.Complete daily department functions in reporting daily, weekly and monthly sales through an internal Ledger.Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.Oversee cleanliness of all shops and displays.Issue One-Minute Meeting to team on daily basis.Forecast daily/weekly sales, complete and maintain sales analysis with respect to controllable costs for department and unit management. Support management of payroll and controllable profit within established budget. Meet & manage department payroll budget expectations by being strategic with scheduling coverage, on-call shifts, etc.Analyze sales and inventory to maximize opportunities. Identify new ways to generate sales and achieve goals.Set precedent to achieve Sales, Promo, Per Cap & Controllable Budget.Promote an inclusive & supportive approach at the Unit.Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.Supports SSA / Unit in driving community effort through engagement activities and focus on opportunities of giving back.Perform other tasks as deemed necessary.Job RequirementsStrong interpersonal and communication skills, including the ability to articulate to our client, Management team, Buyer and HQ personnel.Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.Exceptional problem solving/decision making skills combined with the ability to be organized.Demonstrates financial management, merchandising, analytical, and planning skills.Demonstrates the ability to remain flexible in a fast-paced environment.Computer knowledge and skill level for basic office functions.Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.Ability to work varied hours/days, including nights, weekends and holidays, as needed.Previous ExperienceTwo to Three years Retail Management experience preferred.Visual Merchandise experience necessary.All education backgrounds eligible, must be 18 or older.Compensation and BenefitsFull-Time, non-exempt, eligible for overtime pay.Paid Time Off plan: up to 144 hours based on tenure.Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family's serious medical conditions.Up to 40 hours Paid Bereavement.On-Demand Pay Program: Get access to a portion of earned wages before payday.Meal Plan & Employee Discounts where applicableTuition Discount through Partnership CollegeHoliday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
Worksite address
sanford, FL, 32771, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.