About this opportunity
First Light Resorts lists this Assistant Spa Manager opportunity in california, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Job Location: Rush Creek Lodge - Yosemite National Park, CA 95321
Position Type: Full Time
Salary Range: $26.50 - $26.50 Hourly
COMPENSATION: Starting at $26.50 per hour in wages and service fees, etc.
SNAPSHOT
A hands‑on hospitality role where every day brings new adventures — both on the job and outside in Yosemite’s great outdoors.
IS THIS THE RIGHT JOB FOR ME?
Do you love making people happy and being part of a diverse team?
Have a strong work ethic and a positive attitude?
Enjoy the outdoors and living in a remote, nature‑filled setting?
Want to gain spa leadership and guest service experience — with room to grow if you excel?
ABOUT US
We are a group of exceptional lodges bordering Yosemite National Park, near granite peaks, fresh mountain air, and some of the most iconic views in the world. We’re looking for Spa Desk Attendants who are excited about providing memorable hospitality experiences and helping support a fun and rewarding work environment.
WHY YOU’LL LOVE IT HERE
Competitive pay and benefits
Supportive, inclusive team culture
Knowledgeable coworkers who share expertise and guidance
Work where people vacation — hike, climb, explore, or relax in Yosemite’s beauty on your days off
WHAT WE OFFER
$26.50 per hour includes$23.00 per hour wage + $3-4 per hour in service fees, etc
Sick pay in first year; paid time off thereafter
Healthcare benefits available within 90 days
401K eligible with company match after 1 year
Regular work schedule withspecific days off
If living in lodge-owned housing, room & board available for fixed weekly cost
WHAT YOU WILL DO (JOB SUMMARY)
Rush Creek Lodge is looking for an engaging Assistant Spa Manager to join the team and create a welcoming, professional, and clean environment for our guests. The ideal candidate is passionate about wellness and brings a warm and positive attitude to the Wellness Spa team. The Assistant Spa Manager engages with guests and staff throughout their shift, which requires the ability to provide direction as well as attentive, caring guest service. The Assistant Manager is responsible for a variety of tasks that help support the spa workflow by working with and overseeing the spa team. The Assistant Manager assists and oversees Wellness Desk Attendants in scheduling appointments, describing treatments, checking‑in guests, collecting payments, ordering and serving food, providing spa tours, and assisting guests with retail purchases. The Assistant Manager is also responsible for maintenance of and cleaning of the spa, which includes hands‑on execution and oversight, as well as communicating needs to appropriate departments and teams. The Assistant Manager also plays a key role in engaging with our guests and enriching their experience through exceptional hospitality, as well as inspiring guests to continue their Wellness journey when they head home.
You’ll thrive in this role if you:
Enjoy helping guests and creating a welcoming environment
Are reliable, detail‑oriented and organized
Can balance multiple tasks while maintaining exceptional guest service and safety standards
Work well independently and as part of a supportive team
Qualifications
Key Responsibilities
Directly provide and ensure our spa team provides exceptional, caring hospitality
Assist guests with check‑ins for spa appointments
Finalize payments for Spa services
Seek feedback from guests to gauge and improve their experience
Train staff in Wellness Spa procedures, products, services, and programs
Navigate through staff and guest issues/conflict
Oversee and audit guest scheduling to maximize guest usage and accommodation
Assist with answering phones and scheduling appointments
Audit emails from guests and respond to all guest correspondence
Develop service and product knowledge
Assist with ongoing and daily cleaning tasks
Remove slip hazards on wet room floors
Clean restrooms and guest areas
Vacuum or sweet carpet
Stock paper products, restrooms, towels
Empty trash receptacles, dirty towel bins
Clean locks and keep storage areas tidy
Move quietly throughout treatment areas, including hallways, opening and closing doors, and wet room
Attend Wellness Desk and Spa meetings as required
Communicate professionally at all times with all staff and management
Supervise staff to ensure professional language and demeanor are used at all times
Support team members and interns while fostering a positive work environment
Work safely, address/report safety issues, and use proper personal protective equipment
Comply with work shift schedules and break requirements
Perform other duties as assigned, including additional lodge support as needed
Education & Experience
High School Diploma or GED; college degree a plus
Minimum one-year prior work experience at in spa reception or other customer service leadership; hospitality preferred
Experience successfully living/working in rural/remote environment preferred
Competencies / Required Skills And Abilities
Strong guest service and hospitality focus
Prior spa front desk/reservations or similar experience
Able to promote and sell spa services and products
Ability to establish priorities, work independently, and proceed with objectives without supervision
Must have excellent written and verbal communication skills
Reliable, dependable and punctual
Works well as part of a team and supports others
Detail-oriented with good organizational skills
Follows company policies, procedures and safety standards
Adheres to food handling and sanitation requirements
Communicates appropriately, supportively and professionally
Adaptable, takes initiative, and able to multitask and troubleshoot in a fast‑paced setting
Demonstrates good judgment, integrity, honesty and professionalism
Positive attitude and willingness to learn and grow
Leading a healthy, balanced, drug‑free lifestyle
Work Environment And Physical Demands
The physical environment requires employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions, and to adhere to departmental uniform standards
Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
Ability to stand and move continuously
Lifting up to 50 pounds and moving carts weighing 300 pounds
Working with required chemicals and PPE
Shifts of up to 8 hours per day, plus periodic additional overtime hours and help covering additional shifts when needed
NOTE
We are an equal opportunity employer and extremely proud of our highly diverse team and embrace diversity at all levels of the organization. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Worksite address
california, MO, 65018, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.