About this opportunity
060 - Saks & Company LLC lists this Assistant Store Director, Client Development opportunity in town of woodbury, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Assistant Store Director, Client Development
WHO WE ARE:
Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global's portfolio of top luxury retail brands and real estate assets.
YOU WILL BE:
As the Assistant Store Director, Client Development, you will lead by example in delivering high-touch, personalized service that deepens client relationships and drives loyalty. You'll coach the team to engage meaningfully with clients, interpret customer signals, and tailor experiences that reflect individual preferences and needs. Using business insights and client data, you will refine outreach strategies, support brand-building events, and drive results tied to clienteling, sales goals, and program adoption. In the Store Director's absence, you will serve as the store leader ensuring smooth operations while maintaining a strong focus on client engagement and business performance.
WHAT YOU WILL DO:
Model and reinforce service behaviors that create exceptional customer experiences and foster loyalty
Create memorable in-store experiences tailored to individual clients
Address client concerns related to clienteling program and implementing tailored solutions to improve future interactions
Coach team on asking the right questions and reading customer signals
Lead by example in client interaction and personalization
Refine sales and client strategies by generating insights and adjusting tactics to meet business goals
Adapt outreach client and event strategies based on business needs or feedback
Coach team on actions tied to client engagement, sales goals, and clienteling targets
Use product knowledge to inform strategic business decisions and coaching
Provide coaching and training on credit, loyalty and clienteling strategies
Focus on achieving targets while holding the team accountable for performance and results
Create and execute event strategies, client communication flows and brand standards
Use business insights and calendar planning to drive long-term client development
Act as de facto store leader in the Store Director's absence using sound judgment to maintain operations and optimal customer experience
WHAT YOU WILL BRING:
Proven leadership experience in a customer-focused, relationship-based retail environment
Deep understanding of clienteling strategies and personalized service best practices
Strong coaching ability in areas of selling, client engagement, loyalty programs, and service recovery
Experience using data and insights to shape sales and client development strategies
Ability to create and execute in-store experiences and events aligned with brand standards
Skilled in driving performance through goal-setting, feedback, and accountability
Strong communication, planning, and decision-making skills
Comfortable making independent operational decisions when acting as store leader
Flexibility to work evenings, weekends and public holidays
YOUR LIFE AND CAREER AT SAKS OFF 5TH:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount
Salary and Other Benefits:
The starting salary for this position is between ($60,000-$65,000 annually). Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. (This position is also eligible for (bonus) (long-term incentive compensation awards).)
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact (Contact Name/Department/Email). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.