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MAJIK Enterprises International Inc.

Assistant Store Manager - Account Retention and Leadership

berwick, PA

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Job description

Description:

4x Best Places to Work in PA )

¡Ahora contratando! Se habla español

Looking for more than just a job?

At Majik, you'll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae

Who We Are

We Serve Others

We Do What It Takes

We Own It

We're passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

* Starting at $18+/hour & Monthly Bonus Potential

* 3 Weeks PTO + Paid Holidays

* Medical, Dental, Vision + 401(k) Match

* Employee Discounts + Loyalty Rewards

* Career Growth Opportunities (we promote from within)

* Weekly Pay

* Reimbursement Toward Home & Vehicle Purchase (after 1 year)

* Bilingual candidates may earn additional pay!

* ...and so much more!

Who Succeeds in This Role

* Takes ownership of results and account performance

* Leads by example while staying hands-on

* Comfortable managing customers, collections, and team accountability

* Handles tough conversations professionally

* Driven by goals, metrics, and continuous improvement

What You'll Do

* Support the Store Manager in driving overall store performance

* Lead daily operations across sales, account retention, and service

* Coach and hold team members accountable to expectations

* Review reports and act on opportunities to improve results

* Oversee customer accounts and follow up on past-due balances

* Guide team on retention and collection strategies

* Review payment histories and support action plans

* Ensure accurate documentation of interactions and payments

* Coordinate field visits and delivery schedules

* Maintain store standards (inventory, merchandising, cleanliness)

* Step in to lead the store when needed

Leadership Responsibilities

* Supervise and support a small team (1-3 employees)

* Assign tasks, provide coaching, and follow up on results

* Train team members on sales, service, and retention best practices

Requirements:

What We're Looking For

* 1+ year of leadership or supervisory experience preferred

* Retail, collections, or customer service background preferred

* Strong leadership, communication, and problem-solving skills

* Ability to manage multiple priorities and performance expectations

* Valid driver's license with insurable driving record

* Ability to lift up to 25 lbs (assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday-Friday: 10am-7pm, Saturday: 10am-6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law

Compensation details: 18-22 Hourly Wage

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Who can apply

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