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Job description
Assistant Store Manager — INDIEHOUSE modern fragrances
Full-time · Salaried · On-site · Downtown Alpharetta ~ Phipps Plaza Buckhead
About INDIEHOUSE
INDIEHOUSE is Atlanta's home for artistic, hard-to-find fragrance from around the world. We curate independent and luxury fragrance houses that most people have never had the chance to smell, and we teach our clients how to experience them. Founded in 2019 by a European-trained perfumer, we run two boutiques (Phipps Plaza in Buckhead and Downtown Alpharetta) and have welcomed more than 30,000 clients and thousands of guests to our fragrance classes. We are independently owned, small, and fast-moving, and we care about craft, hospitality, and doing things properly.
The role
The Assistant Store Manager is the Store Manager's key partner and a preparatory role for running a store of your own. You represent INDIEHOUSE as a brand ambassador in everything from how you greet a client to how you describe a scent.
We are looking for a strong second-in-command for our Alpharetta store. You will partner with the Store Manager to run the store day to day, lead the floor and the team in her absence, teach our signature fragrance classes, build lasting relationships with our clients, and own the operational routines that keep a busy boutique running smoothly.
This is a selling environment and a hands-on retail leadership role. When there is a client in the store, you are with them. When there isn't, you are on the phone with our best clients telling them what just arrived or inviting them to an upcoming event. You will sell, you will teach, you will clientele, and you will make the store better every week.
We are a small team, and we work like one. Everyone pitches in, everyone covers for each other, and nobody says "that's not my job." The people who thrive here like each other, hold each other to a high standard, and take pride in what the store feels like when a client walks in.
What you'll do
Sell and lead the floor
Run the store fully on the Store Manager's days off: opening, closing, and end-of-day close-out as key holder
Deliver a warm, knowledgeable, luxury-level client experience and carry a personal sales goal
Coach and direct part-time team members on the floor and during classes
Set the tone for the team: positive, collaborative, and focused on the client
Clientele and build relationships
Know our clients by name, remember what they love, and follow up after every meaningful visit
Use downtime on the floor to call and message our top clients about new arrivals, restocks, and upcoming classes and events
Maintain accurate client notes so the whole team can pick up the relationship
Personally invite clients to workshops and events and drive attendance
Turn one-time visitors into regulars and regulars into advocates
Teach
Learn our class format and teach fragrance classes independently, several times a week and more often in November and December
Support private and corporate workshops
Run operations
Own inventory accuracy: receiving, counts, and reconciliation
Keep the store stocked and ready: class materials, packaging, supplies, and consumables
Manage class bookings and event logistics
Draft the weekly schedule for the Store Manager's approval
Build and maintain opening, closing, and training checklists so the team runs consistently
Help lead holiday readiness: staffing, inventory, and class capacity
Who you are
2+ years in specialty or luxury retail leadership (Assistant Manager, Keyholder, or Store Manager)
You have been accountable for a sales number and can tell us what you did to hit it
A natural clienteler: you keep a book, you pick up the phone without being told, and clients come back asking for you
A team player first: you would rather the store win than be the top seller on a losing day
Organized and self-directed: you see what needs doing and do it without being asked
Comfortable presenting to and engaging a group; prior teaching, training, hosting, or coaching experience is a strong plus
Genuinely curious about fragrance (no perfumery background required; we will train you)
Available five days a week including weekends and through the holiday season; the store is closed Mondays
What we offer
Competitive base salary
Monthly store performance bonus when the store meets its sales goal
Class teaching gratuities
Paid time off
Generous employee discount across our fragrance collection
Paid training in perfumery and the world of niche fragrance, led by a founder who is a working perfumer
A small, respectful team where good work is noticed and rewarded
A clear path: this role is designed to prepare you to run a store
Compensation
The anticipated base salary range for this position is $44,000–$48,000, depending on experience. This role is also eligible for a monthly store performance bonus and earns class teaching gratuities, which together have historically added $14,000–$20,000+ per year, with the strongest earnings in the holiday season. Total estimated earnings: $58,000–$68,000 per year.
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Worksite address
alpharetta, GA, 30239, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.