About this opportunity
Itoya Topdrawer Corp. lists this Assistant Store Manager opportunity in burlingame, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Topdrawer designs tools for the impossibly creative.
Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities , with a growing direct-to-consumer luxury brand online. We serve a community of impossibly creative people with beautifully designed tools for living, traveling, and creating—fountain pens, notebooks, house shoes, small leather goods, sunglasses, bags, and ritual objects.
Our brand combines elevated Japanese design sensibility, European craft influences, and a uniquely personal retail experience that encourages presence, slowness, and intention. With strong in-store storytelling and an expanding digital presence, Topdrawer is evolving into a quiet powerhouse in modern luxury retail.
As Assistant Manager, you play a key leadership role in the store—often stepping in as the acting Store Manager and preparing to grow into that role yourself. You help bring the Topdrawer story to life through thoughtful leadership, operational ownership, and exceptional customer experience. Whether supporting a Store Manager or leading the store independently, you model creativity, accountability, and quiet confidence. You are both a mentor to your team and a brand ambassador, connecting people to our products, values, and philosophy of intentional living.
Topdrawer designs tools for the impossibly creative.
Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities , with a growing direct-to-consumer luxury brand online. We serve a community of impossibly creative people with beautifully designed tools for living, traveling, and creating—fountain pens, notebooks, house shoes, small leather goods, sunglasses, bags, and ritual objects.
Our brand combines elevated Japanese design sensibility, European craft influences, and a uniquely personal retail experience that encourages presence, slowness, and intention. With strong in-store storytelling and an expanding digital presence, Topdrawer is evolving into a quiet powerhouse in modern luxury retail.
Key Responsibilities Assistant Manager – Role Overview As Assistant Manager, you play a key leadership role in the store—often stepping in as the acting Store Manager and preparing to grow into that role yourself. You help bring the Topdrawer story to life through thoughtful leadership, operational ownership, and exceptional customer experience. Whether supporting a Store Manager or leading the store independently, you model creativity, accountability, and quiet confidence. You are both a mentor to your team and a brand ambassador, connecting people to our products, values, and philosophy of intentional living.
Customer Experience & Community Deliver a welcoming, educational, and personalized customer experience
Model Topdrawer’s values in every interaction, from product storytelling to service follow-up
Support the Store Manager in building community connections with local partners and creative hubs
Team Support & Leadership Assist in coaching, onboarding, and training new team members
Support daily communication and delegation to ensure a smooth and productive shift
Foster a kind, inclusive, and purpose-driven culture among the team
Store Operations & Merchandising Support all operational tasks including opening/closing, inventory receiving, and cash handling
Maintain visual standards, restocking, and product displays that reflect our curated, elegant assortment
Collaborate with leadership on launching new products and campaigns
Sales & Business Growth Help achieve store sales, conversion, and customer experience goals
Monitor store metrics and assist with strategy adjustments when needed
Ensure store standards are met in cleanliness, presentation, and team performance.
You Are A natural collaborator and emerging leader with 1–2 years of retail experience
Passionate about sustainability, creativity, and intentional living
Reliable, detail-oriented, and energized by helping others grow
Skilled in providing elevated customer service and connecting people to products with purpose
Curious, coachable, and excited to learn more about retail operations and leadership
Interested in product storytelling, visual merchandising, and the world of quiet design
Why Join Topdrawer?
Be part of a global creative community rooted in timeless, functional design. Work for a mission-driven company that values originality, sustainability, and meaningful connection. Grow with a brand where your creativity, curiosity, and contributions truly matter.
Benefits – Full-Time Generous Employee Discount
Vacation and Sick Leave
Paid Holidays
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (FSA) for Health and Dependent Care
Company-Paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Salary Range: $22–$28/hour depending on experience and location
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact .
Topdrawer will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business Development
Industries
Retail
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Worksite address
burlingame, CA, 94012, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.