About this opportunity
Sally Beauty lists this Assistant Store Manager - Carney, MD #634 opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Assistant Store Manager - Carney, MD #634
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Job Description
Sally Beauty
Job Title: Assistant Manager
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty. Ensures all brand standards are met such as merchandising, marketing, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Actively recruits to build a strong network of external candidates to fill positions. Identifies strengths and opportunities for each associate and effectively addresses them through coaching or counseling. Maintains positive associate relations and keeps associates informed of relevant Company information.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized.
10% Safety/Loss Prevention: Ensures the store environment is safe for associates and customers; all policies and procedures are followed. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Effective communication skills
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
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Worksite address
baltimore, MD, 21276, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.