About this opportunity
Restore Hyper Wellness - Kansas City, MO lists this Assistant Store Manager opportunity in cerritos, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Competitive pay plus performance bonuses
Benefits
Bonus based on performance
Employee discounts
Free food & snacks
Wellness resources
Pay:
42k-46k per year, plus performance bonuses
Schedule:
Full-time, with at least one weekend day per week
Why You'll Love Working Here
Competitive pay plus performance bonuses
Fixed scheduling
A fun, wellness-focused team environment
Complimentary and discounted Restore services
Room for growth
About Restore Hyper Wellness
Restore Hyper Wellness is the leading retail provider of alternative health and wellness services in the United States. Our mission is to make Hyper Wellness® accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore has been recognized on the Inc. 5000 list of America's fastest-growing companies and named one of the hottest franchises in America.
The Role
We're looking for an Assistant General Manager who is a natural leader, loves sales, and thrives in a fast-paced, entrepreneurial setting. You'll work side by side with the General Manager to build a high-performing team, grow our membership base, and create an outstanding experience for every guest who walks through our doors.
This role is ideal for someone with a background in health and wellness, fitness, hospitality, or retail management who wants to take the next step in their leadership career.
What You'll Do
Lead and Develop the Team
Partner with the General Manager to build a team culture centered on exceptional customer service and high performance
Motivate team members by recognizing their strengths and coaching them in the moment
Oversee onboarding and training for all non-medical staff
Help roll out new procedures, education, and performance expectations
Assist with performance management and disciplinary actions when needed
Run Day-to-Day Operations
Lead the studio when the General Manager is away, making sound decisions and escalating issues when appropriate
Make sure opening and closing procedures are followed, and step in to complete them when needed
Keep the studio safe, clean, and secure for guests and team members
Become an expert on all Restore services and model hospitality, education, and sales skills for the team
Handle guest concerns and conflicts with confidence and professionalism
Work with the General Manager, Lead Nurse, and Regional Manager to improve the studio's efficiency and results
Carry out company-wide initiatives and other duties as assigned
Drive Sales and Grow Memberships
Hit your personal sales goals and motivate the team to reach theirs
Help the General Manager exceed studio revenue and membership targets
Check in with members regularly to keep them on track with their wellness goals
Manage member accounts: declined payments, expiring cards, missed appointments, freezes, and cancellations
Support the tracking of key performance indicators (KPIs), including revenue, inventory, ordering, payroll, and cost controls
Help plan and lead monthly team meetings
Build Community and Marketing Outreach
Plan and promote monthly in-studio events that bring in new guests
Support local marketing and community outreach
Find and develop corporate partnerships and community connections with the General Manager
Champion Our Culture
Live Restore's core values and represent the Hyper Wellness® lifestyle
Create a fun, inclusive environment where every team member feels involved, valued, and recognized
What You Bring
1-3 years of management or supervisory experience
A proven track record in sales, with membership, B2C, or B2B experience all welcome
A bachelor's degree (preferred)
Strong verbal and written communication skills
Comfort with numbers and the ability to turn metrics into action plans
A drive to hit monthly, quarterly, and annual goals for yourself and your team
A supportive leadership style and a team-player mindset
A passion for fitness, health, and wellness
A strong commitment to ethics and integrity
Genuine joy in helping people feel better and live healthier lives
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Worksite address
cerritos, CA, 90703, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.