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Job description
About CITITRENDS
CITITRENDS is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.
Position Summary
As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.
Summary of Key Responsibilities
Store Operations & Performance
Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
Monitor sales activity and provide guidance to associates to deliver excellent customer service
Assist with inventory control, inventory transactions, and shrink prevention efforts
Ensure compliance with CITITRENDS policies, procedures, and operational standards
Team Leadership & Staffing
Supervise and support store associates in sales, inventory, cash handling, and customer service
Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention
Provide ongoing coaching, feedback, and performance support to associates
Customer Experience & Compliance
Maintain a safe, organized, and customer-focused store environment
Reinforce adherence to company policies, procedures, and loss prevention standards
Support consistent execution of merchandising, operational, and visual standards
Perform additional duties and responsibilities as assigned to support store operations and business needs.
Qualifications
High school diploma or equivalent required
2-4 years of experience as an Assistant Manager or similar retail leadership role
3-5 years of overall retail experience preferred
Strong communication, organizational, and people leadership skills
Ability to work a flexible schedule, including nights and weekends
Ability to perform basic math calculations, including percentages
Key Competencies
People Leadership & Team Development
Hiring & Recruiting Support
Customer-Focused Execution
Operational Accountability
Time Management & Prioritization
Adaptability in a Fast-Paced Retail Environment
Why Join CITITRENDS
CITITRENDS is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative.
We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.
Competitive pay
Health and dental insurance
Paid vacation
A 401(k) plan
Paid training
Opportunities for continued growth
If you’re ready to grow your leadership skills, support hiring and team development, and make an impact in your store—CITITRENDS is the place for you.
Equal Employment Opportunity
CITITRENDS is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.