About this opportunity
Corporate Logo lists this ASSISTANT STORE MANAGER - COMPUTER SERVICES opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ASSISTANT STORE MANAGER - COMPUTER SERVICES
Job Category : Retail Leadership
Requisition Number : ASSIS
Full-Time
On-site
Locations
Showing 1 location
Charlotte, NC , USA
Description
MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.
At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands‑on role in bringing complex and cutting‑edge solutions to life for our customers, making technology approachable and impactful every day.
Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level
Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service repair shop
Maintain fiscal and operational controls including planning and managing departmental budget (Service Department P&L)
Through Service Department leadership, ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy
Ensure customers are served promptly and courteously and that customer satisfaction standards are met
Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions
Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products
Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control
Serve as manager-in-charge during absence of General Manager or other store managers
Ensure the execution of ad set and visual merchandising standards
Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers
Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated
Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE:
5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square‑foot store, preferably in a productivity‑based computer or technology service and repair environment
Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service
Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
Ability to execute corporate initiatives and analyze the competition
A college degree is preferred
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
Experience within the consumer electronics industry is strongly preferred, with direct accountability for achieving P&L and customer satisfaction targets
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coveragefor Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Why Micro Center
Our core promise is to take care of our associates and our customers . That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.