About this opportunity
Smoothie King lists this Assistant Store Manager opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Purpose
Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The Assistant Manager is involved in all areas of store operations which include:
Leading and developing of their team
Ensuring an exceptional Guest experience
Providing a high-quality product
Maximizing sales performance
Driving profitability while maintaining a fun and welcoming atmosphere
Duties and Responsibilities
Action-Oriented
Reviews store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjusts accordingly
Drives implementation of company programs through action planning and inspiring team to meet operational standards and goals
Develops local store marketing plans to support brand initiatives
Initiates community outreach through marketing and special eventsUses operational tools such as Profit and Loss Statement, Business Review, Cash Management, Log Labor Matrix, and Inventory Management tools to achieve Operational Excellence
Building Effective Teams
Challenges the team to achieve results
Manages, actively by utilizing performance management tools to support organizational objectives provide feedback, set goals and utilize learning management system
Recognizes and reinforces individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition
Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected
Composure
Handles differences between Guests and Team Members without escalating the situation
Communicates unexpected situations to Team Members calmly and without showing resistance and/or frustration
Is considered a confidant and/or resource in a tough situation
Drive for Results
Ensures team adhere to legal and operational compliance requirements
Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well
Guest Focus
Encourages "Guest comes first attitude"
Trains and holds team accountable for delivering an exceptional Guest Experience
Solicits Guest feedback to understand Guest satisfaction
Hiring & Staffing
Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
Manages store’s staffing levels
Integrity & Trust
Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
Fulfills cash handling, financial and inventory reporting responsibilities with honesty
Time Management
Sets priorities for Team and themselves each day
Relies on their team by delegating Daily Checklist tasks to Team Members on shift
Plans ahead for managerial activities/tasks that fall outside of a normal day’s task(s)
Shows up on time for work
Completes required checklists and paperwork with no outstanding items by due dates
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Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.