About this opportunity
NAPA Auto Parts lists this Assistant Store Manager opportunity in delavan, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
Know how to provide daily leadership and create and sustain a culture of employee engagement
Know the importance of partnering with your teammates to drive company initiatives
Care about people and profit
Want to join a team where you can learn and grow your career—the opportunities are endless!
A Day In The Life
Lead a successful team, support the store manager, and manage in our fast-paced retail stores
Manage store operations to maximize sales, profits, and customer service
Build, coach, train, and engage the crew team to deliver superior customer care and business results
Handle inventory protection, asset management, operational, and safety issues
Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
Drive NAPA operational and marketing programs while striving for continuous process improvement
Grow customer relationships, assist with sales and service questions, and ensure a positive experience both in-store and on the phone
Qualifications
High school diploma or equivalent; technical or trade school courses or degree preferred
Experience in the automotive aftermarket service industry, hobby/DIY world, or willingness to learn automotive basics
Passion for delivering excellent customer care and building long-term relationships
Ability to thrive in a fast-paced and complex environment
Knowledge of cataloging and inventory management systems
Ability to lift up to 60 lbs in some situations
Preferred Skills and Experience
Background or passion in automotive, heavy equipment, farm industry, diesel, marine, or dealership
Experience in parts store, auction, retail, auto body/collision, or management roles in fast food/restaurants/convenience stores
Customer-centric mindset
ASE Certifications and NAPA Know How are a plus
Why NAPA May Be the Right Place For You
Outstanding health benefits and 401K
Stable company with a family feel, Fortune 200 ranking
Supportive company culture that values hard work and employee well-being
Opportunities for career growth and ongoing development
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Worksite address
delavan, WI, 53115, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.