About this opportunity
Lucchese Bootmaker lists this Assistant Store Manager opportunity in denver, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Assistant Store Manager
Full Time Retail Denver Colorado, Denver, CO, US
4 days ago Requisition ID: 2040
Salary Range: $48,000.00 To $55,000.00 Annually
Assistant Store Manager
Job Summary
The Assistant Store Manager (ASM) partners with the Store Manager to drive sales performance, operational excellence, and team engagement while delivering an elevated luxury consumer experience. This role leads by example on the sales floor, supports day-to-day store operations, and develops team capability through coaching and performance accountability. The ASM serves as Leader on Duty (LOD) when assigned and is responsible for overseeing daily store operations, employee performance, customer experience, and operational execution in alignment with Lucchese standards and company policies.
Scope of Job
The Assistant Store Manager supports total store performance and is responsible for driving results across people, operations, and customer experience. This role has supervisory responsibility for supporting employee performance, operational execution, customer experience, and daily store leadership activities. The ASM provides meaningful partnership in interviewing, hiring, coaching, scheduling, and performance management processes.
Key impact areas include:
Achieving sales goals and KPI targets
Driving team engagement and selling behaviors
Ensuring operational compliance and inventory accuracy
Maintaining visual and brand standards
Supporting talent development and succession planning
Protecting company assets and ensuring workplace safety
The ASM collaborates with cross-functional partners including HR, Loss Prevention, Finance, Marketing, Facilities, and IT. Matters outside delegated authority are escalated to the Store Manager.
Duties/Responsibilities
Partners with the Store Manager to execute business strategies aligned with store goals
Supports cross-functional initiatives and company programs
Fosters a collaborative and inclusive team environment
Shares best practices and feedback to improve store performance
Participates in interviewing and selection processes to support staffing and talent needs
2. Drives Engagement
Creates a motivating and high-performance team culture
Provides in-the-moment coaching and recognition
Encourages open communication and professional development
Supports onboarding and ongoing training initiatives
Supports accountability across the store team through coaching, follow-up, and reinforcement of performance expectations
Assists with onboarding, training, and development of new and existing team members
Addresses employee concerns professionally and escalates matters appropriately when needed
3. Customer Focus
Leads by example in delivering a personalized, luxury-level consumer experience
Resolves customer concerns professionally and effectively while supporting de-escalation and service recovery efforts
Ensures team members consistently model brand standards and service excellence
Supports clienteling and community engagement initiatives
4. Drives Results
Partners with the Store Manager to drive achievement of sales and KPI targets (conversion, UPT, AUR) through active floor leadership, coaching, and accountability
Monitors daily business metrics and adjusts floor leadership accordingly
Supports labor planning and productivity management
Identifies performance gaps and implements corrective action
Maintains awareness of daily, weekly, and monthly business performance metrics and supports action planning to improve results
Supports execution of labor productivity and payroll management initiatives aligned with business needs
5. Communicates Effectively
Clearly communicates expectations, goals, and performance feedback
Conducts team meetings and one-on-one coaching sessions
Provides timely updates to the Store Manager
Escalates operational or employee matters appropriately
Delivers clear, constructive coaching and feedback to support employee performance and development
Operational & Specialty Leadership (Volume-Based Flexibility)
Oversees back-of-house productivity, including receiving, tagging, organization, and inventory accuracy
Maintains compliance with loss prevention and accounting procedures; conducts regular audits
Ensures visual merchandising standards align with brand and seasonal directives
Supports event planning and community initiatives to drive customer acquisition and retention
Addresses facility, maintenance, and supply needs within budget guidelines
Maintains advanced knowledge of operational procedures, inventory processes, POS systems, and store compliance standards
Supports execution and troubleshooting of operational systems and workflows to ensure business continuity
Serves as a knowledgeable operational resource for team members during Leader on Duty coverage
Required Skills/Abilities
Demonstrated leadership capability in a luxury or premium retail environment
Proven ability to drive sales and team performance
Strong business acumen and ability to interpret retail KPIs
Excellent coaching and performance management skills
Strong conflict resolution and interpersonal skills
Proficiency in POS systems (NetSuite preferred)
Proficiency in Microsoft Office Suite
Ability to learn workforce management systems (e.g., ADP Workforce Now)
Flexible availability including evenings, weekends, and holidays
Ability to function effectively in a fast-paced, high-service environment
Strong understanding of retail operations, inventory processes, and operational controls
Demonstrated ability to coach, de-escalate, and address performance or customer concerns professionally
Ability to prioritize and lead operational execution while serving as Leader on Duty
Strong organizational and problem-solving capability
Education, Experience, and/or Certifications
Minimum of 2-4 years of progressive retail leadership experience required
High School Diploma or GED required
Bachelor's degree in Business, Retail Management, or related field preferred
Luxury, premium, or specialty retail experience preferred
Physical Requirements
Ability to stand and move throughout the store for extended periods
Ability to bend, squat, kneel, and climb ladders as needed
Ability to lift up to 50 pounds
Ability to work flexible hours including evenings, weekends, and holidays
Occasional travel may be required (up to 10%)
Compensation
Salary Range: $48,000–$55,000 per year
Plus Tiered Commission Structure based on sales performance
This range represents the good-faith estimate of base pay for the position at the time of posting. Final compensation will be determined based on experience, skills, and qualifications. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.
Benefits and Perks
Full-time employment only:
401(k) with company match – $ for $ up to 4% – immediately vested
Life and AD&D Insurance
Short-Term and Long-Term Disability
All Full-time and Part-time employees:
Vacation/Holiday Pay/Sick Pay
Product allowance for boots and apparel
Employee Discounts for Lucchese products and with Working Advantage
Option to enroll in Daily Pay and Wisely Pay
Lucchese is an Equal Opportunity Employer and makes employment decisions based on merit. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth or related conditions), sexual orientation, gender identity, gender expression, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected status under applicable law.
Fair Chance / Criminal History
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws.
We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Reasonable Accommodation
Lucchese is committed to providing reasonable accommodations to qualified individuals with disabilities in the job application process.
We collect personal information in connection with your application. Please review our Privacy Policy for details on how we collect, use, and protect your information. This can be found on our careers website: Career Center | Recruitment
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Worksite address
denver, CO, 80285, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.