About this opportunity
Insomniacookies lists this Assistant Store Manager opportunity in durham, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Insomnia Cookies is actively hiring for a full‑time, hourly Assistant Bakery Operations Manager (ABOM) at our Durham, NC store located at 1105 West Main Street, Durham, NC 27701. The Assistant Bakery Operations Manager is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near‑BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands‑on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
POSITION OVERVIEW
The Assistant Bakery Operations Manager is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near‑BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
This role blends hands‑on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
KEY RESPONSIBILITIES
Operational Execution
Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
Support ordering, inventory accuracy, and shrink control
Assist in schedule creation and labor execution to meet operational targets
Talent & Team Development
Support recruiting, interviewing, onboarding, and training of new staff
Deliver consistent coaching and real‑time performance feedback
Hold team members accountable to standards while reinforcing a growth mindset culture
Ensure onboarding and training programs are executed to company standards
Leadership & Ownership
Manage bakery operations independently in the absence of the BOM
Model urgency, accountability, and operational discipline
Partner with BOM and Area leadership to identify operational gaps and implement solutions
Maintain continuity of operations during leadership transitions or staffing shortages
WHAT SUCCESS LOOKS LIKE
Able to independently execute all BOM‑level administrative and operational tasks
Bakery is fully staffed, trained, and operating at high standards
Strong culture of accountability and consistency
Acts as a reliable operational leader during any coverage scenario
Demonstrates clear readiness and upward mobility toward a BOM role
QUALIFICATIONS & EXPERIENCE
1+ year leadership experience in restaurant, retail, or hospitality operations
Strong operational discipline and attention to detail
Ability to coach and develop hourly team members
Comfortable working in fast‑paced, high‑volume environments
Ability to perform all bakery roles during peak business periods
Strong communication and problem‑solving skills
SWEET POSITION PERKS
Competitive pay + bonus eligibility
Medical, dental, vision & pet insurance
Paid vacation + wellness days
Career development pipeline into BOM leadership
Free cookies every shift
Fun, fast‑paced team culture
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Worksite address
durham, NC, 27703, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.