About this opportunity
Favorite Daughter lists this Assistant Store Manager - Favorite Daughter - MADISON AVE opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Favorite Daughter is seeking an Assistant Store Manager to support overall store performance and nurture a culture of sales excellence and brand passion. The role focuses on delivering exemplary customer service, motivating the team, and driving sales growth.
Responsibilities
Sales Generation
Lead by example to achieve sales goals and KPIs
Assist Store Manager in analyzing reports to identify opportunities for best sellers, product sell-through, stock levels, and employee productivity
Set measurable performance standards and goals based on Company expectations and metrics
Collaborate with Store Manager to identify local marketing opportunities to build customer base
Create additional business opportunities by ensuring team focuses on strong customer relationships
Customer Service
Ensure all associates deliver the highest level of service to meet World Class Service standards
Maintain constant client communication through client books and database
Resolve client problems and complaints quickly and effectively
Assist sales associates with customer service issues such as dissatisfied customers, returns, and defects
Empower associates to make decisions in the customer’s best interest while supporting Company philosophy
Operations
Maintain facility presentation, organization, and safety
Follow cash control procedures, including bank deposits, safe funds, and petty cash
Control store expenses, maintain budgets, and seek cost reductions
Process deliveries timely and monitor inventory movement per Shipping/Receiving policies
Meet inventory accuracy and shrink requirements
Train staff on register usage and maintenance and execute management register functions
Support loss prevention, physical security, cash controls, and inventory management
Maintain communication with corporate, regional, mall, and other stores
Use company computer programs such as Word, Excel, and Outlook proficiently
Merchandising / Visual
Follow merchandising directives and execute effective strategies
Collaborate with logistics and product teams for appropriate store assortment
Keep the selling floor neat, clean, organized, and visually appealing
Ensure displays and fixtures reflect current visual direction
Communicate product concerns and inventory needs to the corporate retail team
Human Resources
Communicate HR issues to Store Manager timely and effectively
Assist with payroll processes
Maintain professional image and grooming standards and adhere to Dress Code Policy
Candidate Fit
Preferred minimum 3 years of luxury retail management experience leading a sales team
Excellent verbal and written communication skills
PC literate – Excel, Word, Outlook
Education
College Degree preferred but not mandatory.
Core Competencies and Traits
Sales and Goal Oriented – maintain commitment to goals, drive sales, and measure performance
Talent Recognition – recruit, delegate, coach, motivate staff, and provide specific feedback
Performance Management – set clear goals, track progress, give feedback, and address performance issues promptly
Customer Focus – meet internal and external customer expectations, collect feedback, and build trust
Salary
$30.00‑$33.00 per hour
Centric Brands Inc. is an Equal Opportunity Employer.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.