About this opportunity
Lakeshore Learning Materials lists this Assistant Store Manager (Full Time) opportunity in friendswood, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.
Job Description
Opportunity knocks at the Lakeshore Learning Store. Are you ready?
You don’t need a background in education, but a desire to learn is essential! As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.
Providing great customer service isn’t just a goal—it’s the essence of who we are.
Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Lakeshore Learning Store managers have a knack for leading by example.
In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.
Responsibilities:
Building Talent
Assist management efforts to recruit and develop an engaged, sales-driven team
Ensure team members receive consistent coaching and growth opportunities and support career pathing
Conduct new hire onboarding training and development sessions
Support/assist in performance reviews and employee feedback sessions
Help resolve staff conflicts and drive workplace engagement and motivation within the store
Building Service Standards
Supervise daily store operations to ensure service standards are met (& surpass expectations)
Seek and communication customer feedback regarding school and home use of products
Build a unique and lasting relationship with customers
Assist in developing and implementing customer service programs and recognitionMonitor staff interactions with customers and provide feedback
Building Revenue and Operational Excellence
Ability to analyze sales data, inventory levels and market trends
Attention to detail to ensure accuracy in reporting and inventory management
Assist in maximizing sales and store profitability while effectively managing controllable expenses
Maintain visual presentation of merchandise/signage and ensure store displays are aligned with sales goals
Maintain company expectations regarding retail policies and procedures, including store cleanliness and safety standards
Own development of employee schedules to ensure optimal staffing and communicate schedules effectively
Support sales initiatives, promotional activities, and the retail store’s outreach programs to raise awareness and foster relationships that support Lakeshore’s goals
Qualifications
Essential Skills & Attributes
Passion for providing excellent customer service
Positive and proactive approach to management and working as a team
Excellent communication and training skills
Exceptional time management and organizational skills
Ability to demonstrate company standards and reinforce them with the entire team
Strong desire to recognize and reward achievements—big and small
Capacity to give regular and clear feedback to team
Ability to provide and receive constructive criticism
Capacity to multitask to meet simultaneous demands
Requirements
1-year related retail management experience
Ability to work a flexible schedule, including nights and weekends
Knowledge of retail POS systems
Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
Additional Information
Hourly: $20-$23/hr
Quarterly bonus program
Paid leave for new parents to support work/life balance and family bonding
Comprehensive medical/dental plan for full-time employees
401(k) retirement plan
Generous employee discount
At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
To learn more about Lakeshore, visit
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.
To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.
Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.
Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRL2
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Worksite address
friendswood, TX, 77546, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.