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Job description
Do you thrive when leading with structure, clarity, and purpose while keeping a close eye on both people and performance? Do you enjoy variety, moving between coaching, operations, and sales, all while keeping your team motivated and the store running smoothly? Are you conscientious, dependable, and energized by making systems and people work at their best while celebrating successes along the way?
At Buff City Soap, we don’t just create handmade, plant-based products, we craft experiences that keep customers coming back. As our General Manager, you’ll lead your team to exceed sales goals, deliver exceptional customer experience, and maintain high standards in operations and merchandising. You’ll be the driver of both results and culture, trusted to make smart decisions, coordinate multiple priorities, and set the tone for a positive, high-energy environment.
Benefits:
Disability ( Short term & Long Term)
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Key Responsibilities:
Lead your team to hit sales targets, monitor KPIs, and implement action plans that improve results and profitability.
Motivate and develop team members through feedback, training, and performance assessments, building a high performing, collaborative team.
Maintain operational excellence, including scheduling, inventory management, cash handling, and store presentation.
Create a positive, goal focused culture where achievements are recognized and successes celebrated.
Manage multiple priorities daily from promotions to customer engagement to team coordination, keeping everything organized and moving efficiently.
What You’ll Bring to Your Team:
Retail management and sales experience
Proven ability to lead in a fast-paced, goal-driven environment while keeping teams organized and supported
Basic computer skills (Word, Excel, Outlook)
Problem-solving, organizational, and planning expertise with attention to detail
Ability to manage multiple priorities and adapt to a variety of tasks throughout the day
Approachable presence that fosters collaboration and a supportive team culture
Schedule & Physical Requirements
Full-time role: approximately 40 hours per week - Must be available to work nights, weekends, and holidays as needed
Ability to stand/walk for long periods, lift up to 50 lbs., and work around fragrances
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.