Assistant Store Manager (Full-time) - Spring Valley, CA

Job description

HB: 01618 Spring Valley, CA (Spring Valley Shopping Center)

Hourly

$21.25 - $21.25

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non‑Exempt

Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting merchandise. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

Essential Duties And Responsibilities

Assist the Store Manager in controlling the assets of Hibbett I City Gear

Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling

Assumes responsibility of the entire store in the absence of the Store Manager

Assist the Store Manager in overall personnel recruiting, training, and evaluation

Provides knowledge and guidance to employees and customers in all departments when necessary

Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments

Direct staff to ensure each department’s responsibilities and standards are completed

Keeps the Store Manager informed about inventory movement and customer trends

Assures quality customer service is maintained

Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities

Produces and gives extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods

Promotes and sells services and merchandise provided by Hibbett I City Gear

Practices and upholds all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction

Protects the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

Experience working in a retail environment, preferably in footwear and athletic apparel

1‑3 years of customer service experience

Excellent interpersonal and communication skills

Ability to work in a fast‑paced environment

Ability to assist in managing a team and keep up with overall goals and profits

Is a self‑starter, has initiative to take on important tasks without being asked

Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision

Is a team‑player, passionate about outstanding customer service and selling merchandise

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Worksite address

spring valley, CA, 91977, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.