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Kimbrells

Assistant Store Manager

greenville, NC

Check who can apply and the requirements below before continuing.

About this opportunity

Kimbrells lists this Assistant Store Manager opportunity in greenville, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Benefits

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Assistant Store Manager

Job Summary: The Assistant Store Manager supports the Store Manager in overseeing daily store operations, credit functions, and team performance. This role is responsible for driving operational excellence, ensuring credit compliance, developing team members, and delivering a high standard of customer service. The Assistant Store Manager plays a key leadership role in fostering accountability, professionalism, and a positive, results-driven store environment.

Essential Duties and Responsibilities

Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations

Lead, coach, and develop team members to achieve operational, sales, and customer service goals

Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed

Supervise store operations and staff in the absence of the Store Manager

Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support

Assist with showroom organization, product placement, and maintaining clean, sales‑ready displays

Drive sales growth through customer engagement, promotional support, and community involvement

Support sales activities, including assisting customers and ensuring team execution of the company sales model

Oversee credit and collection processes, ensuring compliance with company policies and applicable laws

Assist with customer account management, contract negotiation, and documentation accuracy

Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping

Ensure proper handling of customer information in compliance with privacy regulations

Support administrative functions, reporting, and daily store organization

Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed

Perform other duties as assigned

Knowledge, Skills, Competencies and Abilities

Strong leadership, coaching, and team development skills

Customer-focused mindset with a commitment to service excellence

Knowledge of retail operations, sales practices, and credit/collections processes

High level of integrity, accountability, and professionalism

Strong organizational, problem-solving, and decision-making abilities

Ability to enforce policies while maintaining positive team morale

Effective communication and conflict resolution skills

Financial aptitude with basic math and recordkeeping proficiency

Ability to manage multiple priorities in a fast-paced environment

Required Qualifications

High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered

Prior leadership or supervisory experience in retail or a related environment preferred

Experience with sales, customer service, and/or credit or collections processes preferred

Ability to handle cash, perform basic financial transactions, and maintain accurate records

Ability to lift or move up to 50 pounds as needed

Ability to operate company vehicles when required

Demonstrated ability to lead teams and support business operations effectively

Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

Kimbrell’s Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status or any other characteristic protected by applicable federal, state, or local laws.

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Worksite address

greenville, NC, 27834, US

Who can apply

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