About this opportunity
Roller Rabbit lists this Assistant Store Manager opportunity in greenwich, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Assistant Store Manager assists the Store Manager in all aspects of store operations, visual merchandising, and customer service. The Assistant Manager must be a strong leader with an ability to drive sales through excellent customer service skills, strong visual presentation, and a full understanding of the Roller Rabbit feel-good mission! This position also plays a role in recruiting, training and development of all store staff. The Assistant Manager assumes the responsibilities of the Store Manager in his/her absence.
About Roller Rabbit
We are a feel-good company! We strive to feel good by finding the joy in life. To us, it's the journey not the destination. We believe feeling good is something to strive for in every area and season of life. It's our mission to find the magic in every moment. While we resonate with many things, to us, fun, vibrancy and togetherness are the pillars of a feel-good life that represent how we see the world, and how our community sees itself. Today’s Roller Rabbit is a full lifestyle brand featuring home goods, loungewear, ready to wear, accessories, and of course, the softest pajamas around!
Company Overview:
Roller Rabbit weaves an enchanting tale of a magical rabbit through its handmade products, spanning from ready-to-wear to iconic sleepwear. These creations not only foster wonder, optimism, and the warmth of a trusted friend but also embody our brand's roots in originality. Roller Rabbit is more than a fashion label; it's an approachable, endearing, and endlessly intriguing lifestyle that captures the magic in every moment. As a niche-upscale fashion brand, Roller Rabbit operates eleven brick-and-mortar stores and a thriving e-commerce platform, driven by a mission to enrich vibrant lives with clothing and accessories that inspire dreams, uplift spirits, and commemorate moments with loved ones.
As an Assistant Store Manager at Roller Rabbit, your responsibilities will include, but are not limited to:
SALES GENERATION
Meet personal and store sales goals
Assist in the tracking, monitoring, and communication of business results
Ensure an elevated level of sales and service are practiced by all associates - lead by example and inspire those around you to reach their highest potential!
Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
Ensure all sales related policies and procedures are maintained
Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff
Maintain a keen interest in the fashion industry, interior design, and market trends
CLIENT EXPERIENCE
Ensure all associates provide the highest level of customer service
Develop and maintain relationships with clients to continue bringing the best brand experience
Provide client outreach via computer communication programs and in person outreach
Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)
OPERATIONS
Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
Support and assist in staff training in all areas of appropriate register usage and maintenance
Understand and properly execute all management register functions
Participate in inventories and weekly inventory reports
Understand and execute cash control procedures including: bank deposits, safe funds, petty cash
Follow and enforce all company policies and procedures
MERCHANDISING/VISUAL MERCHANDISING
Assist in the implementation and maintenance of all merchandising/ visual directives
Be aware and able to implement and communicate to store team any promotions, sales, etc. occurring in the company
Have sufficient knowledge of current product in store
Ensure the sales floor is neat, clean, organized, and reflects the correct visual image at all times
Ensure deliveries are properly processed in a timely manner
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goal
HUMAN RESOURCES
Assist in the recruitment, training and development of staff
Assist in ensuring the integrity of payroll and the payroll process
Continually evaluate the performance of each associate and provide constant feedback to ensure results
Resolve all human resources issues in a timely and effective manner
Support and provide follow-up for all training programs, seminars etc.
Ensure dress code and grooming standards are professional and reflect the employee wardrobe manual
QUALIFICATIONS
Must have at least 2 years of retail management experience
Must have leadership skills and act as a role model to sales staff
Must be able to work in fast pace environment with sense of urgency while maintaining accuracy
Ability to adapt quickly to the brand’s culture – we’re always evolving and love to have staff eager to come with us!
Basic knowledge of fashion
Must have excellent written and verbal skills
Ability to use Microsoft Office programs
Must be able to lift 15-20 pounds
Must have a flexible schedule, including weekends and holiday
Competitive PTO package for Full Time employees
Roller Rabbit discounts and annual allowance
Comprehensive health, vision, and dental care, along with FSA/HSA benefits for Full Time employees
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Worksite address
greenwich, CT, 06831, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.