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Job description
Address: 1403 Dunn Avenue Jacksonville, Florida 32218 Brand: Value Pawn & Jewelry We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Retail management professionals, are you ready to apply your leadership background to something fun and different that will allow you to build a rewarding long-term career? Join our team at EZCORP! Founded with 16 pawn stores in 1989, we have grown into a market leader in the specialty consumer finance industry, operating over 1000 storefronts in 16 US states, as well as in Mexico and several Central American countries.
We are currently looking for a motivated and personable Assistant Retail Store Managers to assist in overseeing one of our EZPAWN/Value Pawn retail outlets. In this role, you will oversee a team of 5-15 Sales Associates (Pawnbrokers) while providing outstanding customer service and building strong ongoing relationships with customers. This is a fantastic opportunity for you to experience career growth in an environment that allows you to connect with people in your community and make a positive difference in their lives. We are looking for Assistant Store Managers who want to learn about the pawn business, follow our career path and development plans and aspire to become Store Managers in the future. If you want to grow your career, apply today!
Job Responsibilities
Drive revenue and control cost to deliver budgeted operating margins
Complete and oversee accurate and proficient sales and loans transactions
Analyze reports on key business metrics and provide recommendations and necessary actions
Ensure personal and team standards are met for superior customer service
Assist with staffing and retention efforts
Assist with Team Member onboarding and training, ensuring both are completed per Company Guidelines, including own personal training requirements
Assist with ensuring Team Member engagement and turnover are in line with Company expectations
Provide direction, coaching, development and performance feedback to Team Members
Help Team Members understand how their daily goals align with Company strategic goals
Conduct structured 1:1s with store Team Members
Perform daily management responsibilities
Drive personal vehicle for business needs
Job Requirements
High school diploma or GED
Valid driver’s license and auto insurance
Ability to pass a criminal background check and drug test
1+ years experience in management, supervisory, and/or customer service
Ability to offer and describe various solutions and their benefits to the customer
Ability to maintain a professional appearance and demeanor
Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
Pawn experience, a plus
Bilingual, a plus
Benefits
Free Health Insurance*
Competitive wages
Bonus potential
401(k) w/ company match
Generous Paid Time Off
Paid community service time
Team Member discount
Progressive career path
*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.
We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast-paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits! We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.
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Worksite address
jacksonville, FL, 32290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.