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The Goodyear Tire & Rubber Company

Assistant Store Manager - Madison Heights, MI

madison heights, MI

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Job description

\"Automotive Service Advisor\"\"Service Advisor\"\"Senior Service Advisor\"\"Automotive Service Writer\"\"Service Writer\"\"Customer Service Advisor (Automotive)\"\"Tire Service Advisor\"\"Assistant Service Manager\"\"Automotive Service Manager\"\"Automotive Assistant Manager\"\"Tire Store Assistant Manager\"\"Shop Supervisor\"\"Quick Lane Advisor\"\"Express Service Advisor\"

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, and begin your career with the tire and auto service innovation leader!

General Description:

As an Assistant Store Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with managing the store effectively by scheduling associates, appointments, and being involved in tracking and reaching profitability goals. We encourage you to allow us to invest in your success as you invest in ours;

Responsibilities will include, but will not be limited to:

Help drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction by being the liaison between technicians and consumers

Effectively manage the service department as needed

Contribute to training and development of service department associates

Articulate all warranties, promotions, and advertisements

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

Minimum 2 years of previous retail experience

Valid driver's license

Must be at least 18 years of age

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

Previous management experience

Previous automotive sales experience

Position Criteria:

Strong work ethic; independently motivated to produce results with limited influence from others

Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

Ability to review, analyze, and interpret information, identify problems, and make decisions

Ability to read, understand, and follow procedures and guidelines

Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays

Commitment to following established safety policies and procedures

GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and Aff…?

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Worksite address

madison heights, MI, 48071, US

Who can apply

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