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Job description
Responsibilities
Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
Actively engage with customers to understand their needs, offer product recommendations
Manage the team’s sales and service standards
Stay informed about current products, trends and promotions to provide up-to-date information to customers
Work toward visual merchandising guidelines set for the store
Train and develop team members
Maintain store standards throughout the store, including the back‑of‑house
Maintain and monitor all store operations, including back‑of‑house
Liaise with Head Office teams for all business updates in the absence of the Store Manager
Daily monitor the team’s KPI’s
Motivate and drive the team
Support the store manager in recruiting for the store
Be a role model for the brand and maintain personal presentation standards and that of the team
Maintain store health and safety regulations
Ensure all products are properly tagged with accurate pricing and product information
Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment
Close and open the store, as well as set up the cash register
Support inventory management and organization of stockroom
Replenish the shop floor as and when necessary
Communicate daily needs of store and team to the store manager
Hold regular one‑to‑one meetings with team members to manage and maintain performance
Qualifications
Highly motivated
Attention to detail
Previous clientelling experience
Ability to stand for long periods and engage in repetitive activities
Ability to lift in excess of 50 pounds
Ability to climb ladders and use a stepping stool
Flexible to work weekends and evenings
Must be eligible to work in the US
Proficient in English, written and spoken
Benefits
Employee discount
Career development opportunities
Regular company training
Uniform shoes
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Worksite address
orlando, FL, 32885, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.