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Job description
Overview
The Assistant Manager supports the General Manager in overseeing daily operations of the produce department. This role ensures high standards of product quality, food safety, customer service, and team performance while helping achieve sales and profitability goals.
Responsibilities
Operations & Merchandising
Assist in managing daily produce department operations, including opening and closing procedures
Ensure proper product rotation, freshness, and quality control (FIFO)
Maintain attractive product displays and seasonal merchandising plans
Monitor inventory levels and assist with ordering to minimize shrink and waste
Ensure accurate pricing, labeling, and signage
Team Leadership & Training
Support hiring, training, and scheduling of store team members
Supervise staff during shifts and provide coaching, direction, and feedback
Help enforce company policies, safety standards, and productivity expectations
Step in as department lead in the manager’s absence
Customer Service
Deliver excellent customer service and resolve customer concerns promptly
Educate customers on produce selection, storage, and preparation
Promote a clean, friendly, and well‑organized department environment
Food Safety & Compliance
Ensure compliance with food safety regulations (FDA, USDA, local health codes)
Follow and enforce sanitation, temperature control, and handling procedures
Participate in food safety audits and inspections
Sales & Performance
Assist in achieving sales, margin, and shrink targets
Analyze sales trends and assist with promotional planning
Support execution of weekly ads and in-store promotions
Requirements
Ability to motivate, inspire, and delegate tasks to staff effectively
Excellent verbal and written communication to interact with customers and staff clearly
Ability to identify issues, analyze situations, and make timely decisions to resolve problems
Passion for providing outstanding customer service and building positive customer relationships
Ability to prioritize tasks, manage multiple responsibilities, and maintain efficient workflow
Flexible availability, including nights, weekends, and holidays
Physical Abilities
Requires physical activity including lifting, bending, and standing
Regularly stand and walk for extended periods of time.
Ability to climb, stoop, kneel, reach, push, pull, grasp, and perform repetitive motions.
Lift, push and pull moderate to heavy objects up to 50 lbs.
Education And Experience
Bachelor’s Degree (college coursework in business or agriculture preferred)
1–3 years of experience in produce, grocery retail, or food service in a high‑volume, fast‑paced environment
Previous supervisory or leadership experience preferred
Strong knowledge of fresh fruits and vegetables
Experience working in a food retail environment, preferably in a managerial position
Working knowledge of business development best practices
Entrepreneurial mindset
Understanding of retail operations, sales strategies, and industry trends
Best practice of visual merchandising
Basic understanding of budgeting, financial reporting, and profit analysis.
Technology Skills
Microsoft Office (Word, Excel, Teams, Outlook, Power Point,)
Work Environment
Fast‑paced retail environment
Exposure to cold storage areas
Ability to travel occasionally
Onsite 5 days per week at Manhattan, NY locations.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.