About this opportunity
Gazelle Sports lists this Assistant Store Manager opportunity in remote, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Gazelle Sports
Gazelle Sports is a run specialty & active lifestyle retailer. We're Michigan-based, locally owned and operated, and proud to be born and raised in Michigan. It is our mission to inspire movement through exceptional experiences. We do that by striving to provide the best customer care, building relationships and empowering and inspiring others to move. We seek to foster and support an active community in every place we call home. This was true when we opened our first store in downtown Kalamazoo, Michigan in 1985, and it’s still true today across our 7 retail locations, Gazellesports.com and at Team Gazelle.
Position Vision
The Assistant Store Manager is responsible for leading the store operations and brand initiatives of the store and local market, with the support of the Store Manager. The Assistant Store Manager will lead people, store operations, and store environment to drive traffic and sales to the Holland store. This role is tasked with maintaining operational standards, delivery of customer experience and sales KPIs, and supporting the community activations in the Holland store and community.
As a leader in the store, the Assistant Manager is also responsible for supporting the Store Manager.
The ideal candidate for this role is passionate about running, specialty retail, and eager to be an actively engaged member of the local running community.
Supervisory Responsibilities
Model and lead customer and team member experience that supports Gazelle Sports core values
Recruits, interviews, hires, and trains new team members to meet performance and cultural‑add expectations
Conduct timely, well‑documented performance reviews that provide clear, actionable feedback and establish accountability for improvement and growth
Ensure team members are adhering to all Gazelle Sports policies and procedures
Consistently coach, mentor and develop team members through regular check‑ins, real‑time feedback, and documented action plans to ensure delivery of an exceptional customer experience
Oversees the day to day operational needs of the store, including front of house and back of house
Position Expectations
Supports delivery of results against individual store annual budgets (sales goals, labor/wages, and expenses) to maximize profitability
Maintain meaningful relationships with key community partners, vendors, local businesses, and other strategic partners
Promote a diverse and inclusive environment for team members, customers, and community members
Strategize and execute business development strategies to drive sales and brand affinity with a focus on new customer acquisition
Support execution and evaluation in‑store events
Support execution and evaluation of event sponsorships and partnerships, including:
Promote a diverse and inclusive environment for team members, customers, and community members
Support shipping and receiving tasks and responsibilities
Support visual merchandising and brand messaging to create a premium, welcoming environment
Position Requirements
Ability to communicate effectively verbally and in writing
Strong interpersonal and customer service skills
Intuitive community building and grassroots marketing skills
Attention to detail, consistency in communication and documentation
Consistency in meeting deadlines, and attention to detail
Skilled at problem solving with an ability to quickly adapt to the needs of event or activation
Strong leadership skills
Ability to prioritize tasks and to delegate when appropriate
Thrives in a high‑paced environment, with an ability to calmly manage stressful situations
A strong focus on collaboration with all teams and departments across Gazelle Sports
Engagement in the running community and experience participating or volunteering with running events
High school diploma or equivalent
Preferred Skills and Experience
3 years experience in retail
Experience in specialty retail
Experience in grassroots marketing and business development
Experience in event planning and execution
Other Requirements
Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business with evening and weekend availability required
Must work a minimum of 20 scheduled sales floor hours per week
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Worksite address
remote, MI, 49423, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.