About this opportunity
Tahoepetstation lists this Assistant Store Manager opportunity in reno, Nevada. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Assistant Store Manager (ASM) supports the Store Manager in leading daily store operations, driving sales performance, and delivering an exceptional customer experience. This role assists with team development, inventory management, and operational execution while ensuring compliance with company standards. The ASM serves as acting Store Manager in their absence.
Essential Job Duties and Responsibilities:
Support the Store Manager in leading, coaching, and developing store team
Drive sales performance and ensure excellent customer service standards
Assist with scheduling, labor management, and daily operations
Maintain inventory accuracy and merchandising standards
Ensure proper care and safety of in-store animals
Enforce company policies, procedures, and safety standards
Act as Manager on Duty in absence of Store Manager
Escalate operational or staffing issues as needed
Qualifications: To perform this job successfully, an individual must be able to gain and consistently demonstrate the following competencies:
Leadership & Team Development: Ability to support, coach, and develop team members while fostering accountability and teamwork.
Operational Execution: Demonstrates strong organizational and time management skills to support daily operations.
Labor Management & Accountability: Supports labor management within scheduled hours and follows scheduling expectations.
Customer Experience Excellence: Consistently delivers and reinforces high customer service standards.
Communication & Influence: Communicates clearly and professionally with team members, leadership, and customers.
Problem Solving & Decision Making: Identifies operational challenges and supports effective solutions while seeking guidance when appropriate.
Compliance & Policy Adherence: Demonstrates understanding of and adherence to company policies, procedures, and safety standards.
Adaptability & Ownership: Responds effectively to changing business needs and supports overall store performance.
Experience, Knowledge, Skills, and Abilities:
1-2 years of previous retail or leadership experience
Strong communication and interpersonal skills
Ability to multitask and prioritize effectively
Customer-focused mindset
Passion for animals and pet care
Physical Requirements:
Ability to stand, walk, bend, and lift up to 50 pounds as needed. Frequent use of hands and arms.
Work Environment (Key Attributes):
Demonstrates respectful and professional communication with team members, leadership, vendors, and customers
Models a positive attitude and contributes to a collaborative team environment
Actively listens, takes direction, and follows through on responsibilities
Demonstrates accountability by meeting attendance, punctuality, and performance expectations
Maintains a strong focus on safety, following all company policies and procedures
Works with a sense of urgency while maintaining accuracy and attention to detail
Adapts to changing priorities and business needs in a fast-paced environment
Takes initiative, asks questions, and seeks continuous improvement
We are an Equal Opportunity Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status, an unfavorable discharge from military service, or any other protected category.
Pet Station is committed to creating an inclusive and accessible hiring process. If you require an accommodation to complete your application, please contact us at . We are happy to assist!
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Worksite address
reno, NV, 89550, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.