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Citi Trends, Inc.

Assistant Store Manager

richmond, VA

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About this opportunity

Citi Trends, Inc. lists this Assistant Store Manager opportunity in richmond, Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Position

External Description

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.

Summary of Key Responsibilities

Store Operations & Performance

Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met

Monitor sales activity and provide guidance to associates to deliver excellent customer service

Assist with inventory control, inventory transactions, and shrink prevention efforts

Ensure compliance with Citi Trends policies, procedures, and operational standards

Supervise and support store associates in sales, inventory, cash handling, and customer service

Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support

Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention

Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

Maintain a safe, organized, and customer-focused store environment

Reinforce adherence to company policies, procedures, and loss prevention standards

Support consistent execution of merchandising, operational, and visual standards

Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

High school diploma or equivalent required

2–4 years of experience as an Assistant Manager or similar retail leadership role

3–5 years of overall retail experience preferred

Strong communication , organizational, and people leadership skills

Ability to work a flexible schedule, including nights and weekends

Ability to perform basic math calculations, including percentages

Customer-Focused Execution

Operational Accountability

Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends

We offer competitive pay and a benefits package that includes

health and dental insurance

paid vacation

a 401(k) plan

paid training

opportunities for continued growth

If you’re ready to grow your leadership skills, support hiring and team development, and make an impact in your store—Citi Trends is the place for you.

Equal Employment Opportunity Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.

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Worksite address

richmond, VA, 23214, US

Who can apply

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