About this opportunity
Sally Beauty lists this Assistant Store Manager Sally Beauty 10240 opportunity in duluth, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Assistant Manager
Essential Function
Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. They develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction and planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis is placed on both the in‑store selling model and Omni‑channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as the main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build a strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address them by coaching or counseling. Holds the team accountable to company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni‑channel fulfillment (SFS/SDD/BOPIS).
Store Manager tasks: Manages inventory through ordering and shipment processing, payroll hours, store opening and closing procedures, and follows up on company directives and projects.
10% Safety/Loss Prevention: Ensures a safe store environment at all times for associates and customers; all policies and procedures are followed and enforced. Protects company assets by ensuring all inventory and cash control procedures are being followed in relation to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools, and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent.
Must be 18 years of age or older.
Minimum 3+ years retail sales/customer service experience preferred.
At least 1+ year(s) prior management experience preferred.
Ability to lead or support a team of associates to meet business objectives.
Effective communication with team and management.
Must have scheduling availability to meet the needs of the business.
Cosmetology license desirable, but not required.
Competencies
Passionate Learner.
Desire to grow and learn.
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success.
Effective Communicator
Expresses information in a candid, straightforward way, creating an engaging and inviting open environment.
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers.
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Leads and motivates team and demonstrates grit to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance.
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High.
Departmental/Division Level High.
Project Level High.
Consultative Level High.
The amount of discretion or freedom this position has
Strict Adherence to Guidelines.
Interprets and adapts guidelines.
Develops and implements guidelines.
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high‑quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self‑expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
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Worksite address
duluth, MN, 55806, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.