About this opportunity
Scooter's Coffee lists this Assistant Store Manager opportunity in shreveport, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ASSISTANT STORE MANAGER - JOB DESCRIPTION / POSTING
Are you Amazing? Are you Ready to Lead? Are you coachable? We want YOU!
Scooter’s Coffee on E 70th Street in Shreveport is looking for an Amazing Assistant Store Manager to help lead a team of baristas to be Amazing! With over 930 locations nationwide, Scooter’s Coffee is a fast-growing brand in the coffee industry. We strive for Amazing People, Amazing Drinks, Amazingly fast! Our culture is fast-paced, fun and constantly adding value and developing our team members. We are passionate about coffee, blenders and infused beverages and are looking for a strong leader with an Amazing personality to grow with us.
A qualified Assistant Store Manager would enjoy the following job perks:
Competitive pay paid bi-weekly: $14-$16/hr.
Fun, fast-paced & productive work environment
One FREE specialty drink on-shift.
All you can drink FREE brewed coffee on-shift
Ongoing Leadership training
Opportunities for future management positions
Responsibilities of Assistant Manager include, but are not limited to:
Leading & Coaching the Team
Lead team while the Store Manager is not present
Direct the barista station workflow and maintain quality and speed of service
Maintain confident, positive demeanor during stressful circumstances
Provide feedback and encouragement to employees
Ensure baristas are aware, knowledgeable, and coached in their top 3 priorities (Training, Friendliness, and Speed)
Answer questions and field team member phone calls as needed
Use good judgment to know when to contact Store Manager when necessary
When warranted, administer necessary disciplinary actions to include written warnings, corrective action forms, and behavioral documentation
Paperwork Tasks & Meetings
Assist with inventory and enter Harvest order in shopping cart each week
Provide assistance in the interviewing, hiring, and training of new employees
Assist with scheduling team members
Check store email address daily (during scheduled working hours) and respond to emails from Corporate and Red Rock Java,Inc.Leadership Team in a timely fashion
Other tasks as assigned by Store Manager and Store Owner at their discretion
Attend monthly/quarterly meetings with the Store Manager and/or Store Owner. Bring any ideas for growth, professional development needs, and questions to this meeting.
Schedule
Serve as the Manager when Store Manager is off shift
Know all aspects of being an excellent barista
Lead and coach your team through rushes
Focus on an over-the-top customer experience
Maintain store cleanliness both inside and outside
Upsell drink size, food, and drink add-ins
Hold team members accountable for all company policies and procedures
Serve as point of contact for team member questions
This includes being available for phone calls and handling personnel situations as they arise
Coach the team as to what constitutes an emergency and, therefore, a phone call
Maintain flexibility to work nights and weekends in order to train new team members, or re-train existing team members
Same Store SalesGrowth
Work closely with Store Manager and Owner to maximize sales growth /retention
Uphold the integrity of 3 Amazings - Amazing People, serving Amazing Drinks, Amazingly Fast
Uphold the company core values in all we do - Integrity, Love, Humility, Courage .
Upselling - of drink size, food, and drink add-ins.
Beating the Scooter’s System Averages - grow store sales at a rate that beats the Scooter’s System Average on a quarterly basis.
If you are ready for the challenge, we want YOU!!
HAVE FUN, COACH YOUR TEAM, BE KIND, & MAKE THOSE AROUND YOU FEEL SPECIAL!!!
THE SCOOTER'S
COFFEE FACTS
Over time, Scooter’s Coffee cultivated and nourished strong emotional ties with our farmers, employees, franchisees, baristas, customers, and suppliers. It’s these ties that make up the very fabric of our brand and capture the magical essence of who we are and what we stand for....There’s Just Something About Scooter’s Coffee.
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Worksite address
shreveport, LA, 71150, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.