About this opportunity
NAPA Auto Parts lists this Assistant Store Manager opportunity in winona, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
Know how to provide daily leadership and create and sustain a culture of employee engagement
Partner with your teammates to drive company initiatives
Care about people and profit
Want to join a team where you can learn and grow your career—the opportunities are endless!
A typical day includes:
Leading a successful team, supporting the store manager, and managing in our fast-paced retail stores
Managing store operations to maximize sales, profits, and customer service
Building, coaching, training, and engaging the crew team to deliver superior customer care and business results
Handling inventory protection, asset management, operational, and safety issues
Ensuring overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
Driving NAPA operational and marketing programs while continuously improving processes and procedures
Growing customer relationships, assisting with sales/service questions, and ensuring a positive experience both in-store and over the phone
Qualifications
High school diploma or equivalent; technical or trade school courses or degree preferred
Experience in the automotive aftermarket service industry or hobby/DIY world, or a willingness to learn all things automotive
Passion for delivering customer care and building long-term relationships
Ability to thrive in a fast-paced, complex environment
Knowledge of cataloging and/or inventory management systems
Ability to lift up to 60 lbs in some situations
Bonus points for:
Background and/or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
Customer-centric mindset (external/internal)
ASE Certifications
NAPA Know How certification
Why NAPA?
Outstanding health benefits and 401K
Stable Fortune 200 company with a family feel
Supportive company culture that values hard work and employee well-being
Opportunities for career development with support from leaders and your team
This position offers a starting hourly rate of $16.50, with pay progression opportunities within 12 months based on skills, experience, and qualifications. We also offer comprehensive health insurance, a 401(k) plan with company match, paid time off, employee stock purchase plan, tuition reimbursement, professional development, and wellness programs.
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Worksite address
winona, MN, 55987, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.