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Beem Light Sauna Pleasanton CA

Assistant Studio Manager Boutique FitnessWellness

pleasanton, CA

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Job description

Benefits:

n401(k)

nEmployee discounts

nTraining & development

nbeem Light Sauna is a boutique wellness studio offering science-backed infrared sauna and red light therapy in beautifully designed private suites. We guide members toward real, lasting wellness results, and that starts with the team leading the floor.

nAt beem, acts of service and helping others are core values, the people who walk through our doors are looking for help managing stress, pain, sleep, recovery, and energy, and you set the tone for how that happens.

nYou're the kind of leader who walks in, reads the room, and takes ownership without waiting to be told — closing sales, coaching the team in real time, and running the floor when the owner isn't on-site. Our members build real relationships with the people who know their name, and so does our team. We're looking for someone who'll be here long enough for that to happen, and to grow with us.

nJob Summary: The Assistant Studio Manager is a full-time leadership role reporting directly to the Studio Owner. You'll close sales, coach the team, and own the studio floor day-to-day, the senior point of contact on shift and the Owner's right hand when they're off-site. This role is the top of the studio's day-to-day leadership bench, with a clear path to grow into a full Studio Manager role as the studio and team develop.

nResponsibilities:

nSales Execution & Member Experience

nDeliver a premium first impression and confidently lead tours, close memberships/packages, and model strong sales conversations (finding their why, objection handling, closing) for the team

nIdentify upgrade, retention, and re-engagement opportunities; support associates in closing high-potential leads

nDrive lead outreach via calls, CRM workflows, and text/email campaigns; represent the studio at community and marketing events to generate leads and build brand visibility

nTeam Leadership & Coaching

nAct as floor leader on shift and senior point of contact when the Owner is off-site

nCoach associates in real time on sales conversations, bookings, and member situations; support onboarding of new hires alongside the Studio Lead

nReinforce sales scripts, processes, and standards consistently; communicate key updates or issues directly to the Owner

nMember Experience & Retention

nOwn the full member lifecycle: check-ins, agreements, upgrades, cancellations, retention follow-ups

nResolve day-to-day concerns efficiently, escalating to the Owner when needed

nSupport membership culture through studio promotions, contests, and wellness activations

nStudio Cleanliness & Suite Turnover

nMaintain pristine standards across all sauna suites, red light rooms, restrooms, and common areas

nComplete efficient suite turnovers between appointments: removing/replacing towels, sanitizing benches/glass/handles, resetting mint towels and amenities, checking iPad, temperature, timers, and chromotherapy lighting

nKeep towel and laundry flow running throughout the shift, folding, rolling, and restocking supply to meet demand, especially during high-volume periods

nMonitor suites for wear-and-tear or maintenance issues and flag promptly to the Owner

nStudio Operations & Admin

nEnsure front desk systems (POS, scheduling, CRM) are followed consistently and guest flow runs smoothly between appointments and walk-ins

nSupport promotions/campaigns execution, lead follow-up, confirmations, and CRM upkeep

nConduct outbound sales calls and lead follow-up during scheduled off-site shifts, as pre-approved by the Owner

nYour background:

n2+ years in sales (fitness/wellness preferred) with demonstrated leadership or Lead-level experience

nProven ability to drive revenue through memberships and packages; comfortable coaching and directing others

nStrong communicator, organized, tech-savvy, detail-oriented, self-motivated

nComfortable with hands-on physical work — cleaning, laundry, and staying on your feet throughout the shift

nReliable transportation for community/marketing events; open to a flexible schedule including early mornings, nights and weekends

nPhysically able to lift up to 50 lbs and work briefly in heat above 135°F

nWhat We Offer:

nEligible for performance-based incentives per company programs and studio needs

nComplimentary beem® membership and employee retail discounts

nClear growth path to Studio Manager, with career development partnering directly with the Studio Owner

nClosed major holidays (New Year's, Independence Day, Thanksgiving, Christmas)

n401(k)

Worksite address

pleasanton, CA, 94566, US

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