About this opportunity
SweatHouz lists this Assistant Studio Manager opportunity in charleston, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Type
Full-time
Description
ESSENTIAL DUTIES & RESPONSIBILITIES
Communicate and exude SweatHouz Brand principles in everything you do.
Sell memberships alongside the Studio Manager and your team to achieve studio specific goals.
Provide high-level customer service and exceptional hospitality to SweatHouz clients, handling client issues and concerns in a positive and timely manner.
Guest Experience and Retention: We strive to create a studio experience that will excite people about their first time and encourage their continued loyalty.
Help train, motivate, direct, coach and evaluate all studio staff, creating and maintaining a team that is highly personable, client-oriented and committed to achieving and exceeding both the studio and company sales goals.
Maintain the SweatHouz distinct culture and community.
Work closely with the staff on the implementation of standard operating policies and procedures designed to accommodate the rapid growth objectives of our organization.
Develop awesome partnerships in your community to develop awareness
Cleaning off the sauna suites and laundry of towels after every session
Maintaining a clean studio at all times, both front of house, sauna suites and back of house.
Exhibit leadership by mentoring sales associates to provide high level customer service and perform all assigned duties
Responsible for supporting all studio-level purchasing, receiving, and supply inventory.
BENEFITS Paid training
Medical/Dental/Vision
Friendly atmosphere
Room for growth
Free SweatHouz membership
Requirements
QUALIFICATIONS AND SKILLS College Degree
At least 1 year prior management experience, preferably in a spa, salon, or health + fitness facility.
3-5 years membership sales and customer service experience is required.
Strong leadership experience (coaching, developing, or mentoring individuals with examples of success stories is a huge plus)
A LOVE for customer service (making people happy!)
Experience with MindBody or a similar CRM / POS is a plus.
Strong communication skills - must be able to set clear expectations and give/receive feedback clearly and effectively.
Must be highly organized with the ability to prioritize multiple tasks in the moment.
Important to possess a passion for the SweatHouz brand.
Able to work a non-traditional schedule.
A chance to work in a truly team-oriented and supportive environment.
Salary Description
Worksite address
charleston, SC, 29408, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.