About this opportunity
TD Bank lists this Associate Banker I - Augusta, ME opportunity in augusta, Maine. Review the employer’s description below for duties, qualifications and application requirements.
Job description
On Site
nAugusta, Maine
nFull time
nR_
nWork Location:
nAugusta, Maine, United States of America
nHours:
n40
nPay Details:
n$21.50 - $26.75 USD
nTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
nAs a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
nLine of Business:
nPersonal & Commercial Banking
nJob Description:
nThis role plays a vital role in bringing TD's human, relationship driven banking experience to life. This role is a trusted guide for our clients; delivering everyday banking with accuracy, confidence, and clarity while helping clients feel informed, supported, and empowered to achieve their financial goals while upholding TD's strong risk and regulatory standards.
nDepth & Scope:
nnnFirst point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high touch client experience
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nnDelivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners to help achieve their financial objectives
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nnEngages clients with professionalism with a focus on educating on appropriate products and self-serve solutions while using insights on recommending solutions for turning routine client transactions into meaningful moments
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nnDemonstrates knowledge of basic banking products and services to utilize insights, tools and resources to evaluate and recommend client solutions
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nnPerforms a broad range of client transactions and multi-step activities within established financial limits
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nnIdentifies and assesses client problems in straight forward situations using standard procedures and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
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n nEducation & Experience:
nnnHigh school diploma or GED
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nn1 year demonstrated experience working with clients. Experience can include any of the following: volunteering, education, military experience
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nnTeller or cash-handling experience in a client facing/financial institution preferred
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nnAbility to work during operating hours to include evenings, weekends and holidays as scheduled
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nnAbility to complete required job-related training upon hire
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nnStrong organization skills to handle multiple tasks in a fast-paced environment
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nnExcellent communication skills with ability to be concise, clear and consistent
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nnDemonstrated effective problem-solving skills
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nnDemonstrated ability to schedule and prioritize work
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nnDemonstrated ability to work independently and within deadlines
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nnSound judgment in decision making and problem solving
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nnProficient in Microsoft Office
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nnNotary License preferred
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n nCustomer Accountabilities:
nnnOrchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners
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nnServes as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD's service strategy
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nnCreates personalized, client-first interactions that establish trust from the initial engagement and strengthen ongoing relationships
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nnBalances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes
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nnProactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals
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nnAdvocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions
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n nShareholder Accountabilities:
nnnMaintains compliance when completing operational activities in accordance with company guidelines and regulations to minimize risk and protect the client
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nnActs as a trusted first point of contact in safeguarding the integrity of the client relationship by operating within compliance of AML laws and regulatory requirements, by accurately verifying client identification, maintaining data integrity, and following established authentication and documentation standards
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nnIdentifies potential discrepancies, material changes or risk indicators and escalates appropriately in accordance with policy and procedure
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nnActs in accordance with TD's code of conduct and ethical standards in every decision
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nnProtects TD's clients, colleagues and the Bank - Do the right thing -own it, raise it, know it
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n nEmployee/ Team Accountabilities:
nnnCompletes required training and continuously strengthens risk and compliance knowledge
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nnContributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team
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nnTakes accountability for outcomes and performance by participating in performance and development activities; proactively sharing insights, lessons learned, and best practices across the team
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nnEmbraces different perspectives, backgrounds, and experiences
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nnModels curiosity and seeks out different perspectives to foster a growth mindset
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nnCollaborates with team members in contributing to the success of the team and organization
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n nPhysical Requirements:
nNever: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
nnnDomestic Travel - Occasional
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nnInternational Travel - Never
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nnPerforming sedentary work - Frequent
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nnPerforming multiple tasks - Continuous
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nnOperating standard office equipment - Continuous
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nnResponding quickly to sounds - Continuous
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nnSitting - Occasional
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nnStanding - Continuous
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nnWalking - Occasional
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nnMoving safely in confined spaces - Occasional
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nnLifting/Carrying (under 25 lbs.) - Occasional
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nnLifting/Carrying (over 25 lbs.) - Occasional
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nnSquatting - Occasional
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nnBending - Occasional
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nnKneeling - Occasional
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nnCrawling - Occasional
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nnClimbing - Occasional
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nnReaching overhead - Occasional
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nnReaching forward - Occasional
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nnPushing - Occasional
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nnPulling - Occasional
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nnTwisting - Occasional
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nnConcentrating for long periods of time - Continuous
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nnApplying common sense to deal with problems involving standardized situations - Continuous
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nnReading, writing and comprehending instructions - Continuous
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nnAdding, subtracting, multiplying and dividing - Continuous
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n nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
nWho We Are:
nTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
nOur Total Rewards Package
nOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (
nAdditional Information:
nWe're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
nColleague Development
nIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
nIf you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
nWe're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
nTraining & Onboarding
nWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
nInterview Process
nWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
nAccommodation
nTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
nIf you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
nUS Labor & Employment Posters ( | California Privacy ( |
nAccessibility ( | FAQ (
nOur Values
nAt TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
nOur Commitment to Diversity, Equity, and Inclusion
nAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
nHelping to Make an Impact in Communities - TD Ready Commitment
nTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada ( | US ( | Europe & Asia Pacific (
nFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Worksite address
augusta, ME, 04338, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.