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Job description
Associate Clinical SpecialistCareers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.The Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through spinal cord stimulation, deep brain stimulation, and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.The Associate Clinical Specialist supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service, and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.This is a field-based position.Responsibilities may include the following and other duties may be assigned:Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systemsManages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic productsProvides clinical support in surgeries, re-programmings, troubleshooting and follow ups in hospitals and clinicsResponds promptly and appropriately to technical inquiries by customers, patients, and colleaguesMaintains a working knowledge of competitive productsEducates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)Assists Management and Sales Training department in education/training of new employees in the districtComplies with required event reporting and documentation utilizing Medtronic technology toolsAccountable for placing orders with customer service for pending purchase orders and product replacementExpected to work with materials management to collect POs for cases covered within the territory/districtResponsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on holdContributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national levelPartners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)Visits accounts to replenish literature and establishes/maintains relationships with office staffEffectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularlyManages business expenses and budget effectively and in given timeframeEnsures personal understanding of all quality policy/system items that are personally applicableCompletes all new hire therapy trainings as directed by medical educationCompletes all corporate compliance training prior to date dueAbility to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist ManagerTravels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical ManagerWe seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader—that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.Qualifications Must Have: Minimum Requirements To be considered for this role, please ensure these minimum requirements are evident on your resume.A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; orAn Associate's Degree with a minimum 2 years of clinical or medical sales experience; orA Bachelor's degreeNice to Have:Bachelor's degree in a health care related fieldMaster's degreeRegistered nurse or HCP with experience in a sterile environmentClinical experience with implantable neurological products and patient careExperience in servicing medical personnel on product useExperience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health careUnderstands basic reimbursement and healthcare environmentExcellent organizational skills and ability to work under pressureAdditional Job Requirements:Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiationAbility to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districtsAbility to work efficiently and autonomously with little direction when outside of clinical eventsAbility to attend national meetings, district meetings and other training as requestedAbility to wear a 7-9 lbs protective lead apron for extended periods of time in the operating roomAbility to lift up to 40 lbsAbility to sitting, standing, and/or walking for 8+ hours per dayAbility to bend/stoop, squat and balance frequentlySpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & SponsorshipAt Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.)
Worksite address
naperville, IL, 60540, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.