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Aureate Group

Associate Dean for Student Services

naples, FL

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About this opportunity

Aureate Group lists this Associate Dean for Student Services opportunity in naples, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Associate Dean for Student Services serves as the senior leader responsible for the integrated planning, oversight, assessment, and continuous improvement of student services at the Naples College of Osteopathic Medicine.

Requirements

Qualifications

Student Experience & Formation

Provide leadership for a coherent student experience across the enrollment continuum from recruitment and admission through graduation and transition to residency and alumni engagement

Foster an environment that promotes student success, wellbeing, professional formation, belonging, accountability, and personal responsibility

Provide oversight for student life, student organizations, community engagement, career advising, student travel, orientation, Match-related activities, graduation, and alumni engagement

Promote student success and retention through appropriate mentorship, guidance, early identification of student needs, and access to resources

Support the development and implementation of policies and practices related to student professionalism and the Honor Code

Enrollment & Student Services Integration

Develop and sustain a unified vision for student services that promotes coordination, communication, and continuity across Admissions, Student Affairs, Financial Aid, Registrar functions, learning support, and behavioral health services

Provide leadership and oversight to Admissions, including analysis of recruitment, admissions, and enrollment data and development of strategies aligned with institutional enrollment goals

Provide leadership and oversight to Registrar functions, including registration, maintenance of student records, enrollment and degree verification, transcripts, required reporting, and verification of completion of graduation requirements

Student Success, Wellbeing & Support

Provide leadership and oversight for learning support services that assist students in establishing effective learning goals and individualized strategies for academic success

Provide leadership and oversight for behavioral health and wellbeing services available to students

Ensure appropriate coordination of student disability and accommodation processes in accordance with applicable requirements and institutional policy

Oversee student health insurance policies and related processes

Collaborate with academic leadership and appropriate committees in monitoring student progress and identifying opportunities for timely support and intervention

Leadership of People & Teams

Lead, mentor, support, and develop the professionals responsible for the College's various student-services functions

Directly supervise assigned leaders and staff within Admissions, Student Affairs, Financial Aid, Registrar functions, learning support, and behavioral health services

Recruit, select, orient, develop, evaluate, and support personnel in accordance with College policies and applicable law

Establish clear expectations, encourage professional growth, and foster teamwork, collaboration, accountability, mutual respect, and shared responsibility across the student-services team

Create opportunities for professional development and succession of responsibility as the College grows

Compliance, Policy & Institutional Stewardship

Develop, recommend, implement, and periodically evaluate policies, procedures, and practices related to student services

Ensure compliance with applicable federal and state requirements, College policies, accreditation expectations, and other relevant regulatory requirements

Ensure appropriate protection and confidentiality of student records, including compliance with FERPA

Provide appropriate leadership related to student professionalism, conduct, investigation, and adjudicatory processes while supporting consistency, fairness, due process, and institutional policy

Serve in designated institutional roles related to applicable legal and regulatory requirements, including Campus Security Authority responsibilities under the Clery Act and responsibilities associated with disability accommodations, as assigned

Develop and responsibly steward the student-services budget and other resources entrusted to the division

Assessment, Evidence, Technology & Continuous Improvement

Promote an analytical, evidence-informed approach to decision-making across enrollment management and student services

Establish meaningful measures for evaluating the accessibility, effectiveness, integration, and impact of student-services programs

Use data, student experience, institutional outcomes, and emerging practices in medical education to identify opportunities for improvement

Anticipate changes in health professions education, regulation, student needs, technology, and institutional growth that may affect student services

Identify and responsibly implement opportunities to use AI-enabled technologies, automation, and integrated information systems to improve student support, service coordination, communication, assessment, and operational effectiveness

Translate assessment and institutional learning into practical improvements in programs, policies, services, and operations

Institutional Leadership & Collaboration

Serve as an active member of the Dean's Cabinet and contribute to College-wide planning, decision-making, and institutional development

Work collaboratively across academic and administrative functions, recognizing that student success is a shared institutional responsibility rather than the responsibility of a single office or division

Ensure that Student Services initiatives, programs, and resources are developed in alignment with the College's academic priorities, administrative structures, policies, and strategic direction

Avoid unnecessary duplication of institutional functions and promote shared systems, coordinated processes, and collective accountability across the College

Participate in committees related to student progress, student success, academic affairs, and other areas as assigned

Collaborate effectively with faculty, staff, students, clinical and community partners, and other constituencies

Represent the College professionally in appropriate institutional, community, and external settings

Undertake additional responsibilities and special projects assigned by the Dean & Chief Academic Officer that support the evolving needs of the College

QUALIFICATION(S):

An earned graduate or professional degree from an accredited institution

Progressive leadership experience in student services, student affairs, medical education, health professions education or a closely related environment

Demonstrated experience leading people, programs, and organizational processes of meaningful scope and complexity

Knowledge of student-services operations and applicable regulatory and compliance requirements

Demonstrated excellence in teamwork and in written and oral communication, with the ability to communicate clearly and effectively across students, faculty, staff, leadership, and external constituencies

Demonstrated ability to use artificial intelligence and emerging technologies responsibly and effectively to improve student support, communication, analysis, workflow, and service integration

Demonstrated ability to exercise sound judgment, manage competing priorities, respect institutional roles and areas of responsibility, and work collaboratively across organizational boundaries

Commitment to student success, professional formation, institutional mission, and the values of the College

Knowledge and demonstrated experience with accreditation and regulatory expectations applicable to medical education

Preferred Qualifications

Doctoral or other terminal degree

Prior experience as an Assistant Dean (5 years or more), Associate Dean (3 years or more), or comparable senior leader in an osteopathic, allopathic, or health professions educational environment

Experience and demonstrated success with admissions, enrollment management, student affairs, financial aid, registrar functions, learning support, student wellbeing, and/or other related areas

Experience and demonstrated success with student information systems and the use of institutional data for planning, assessment, and continuous improvement

Benefits

401K, PTO, Medical, Dental, Vision, ETC

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Worksite address

naples, FL, 33939, US

Who can apply

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