About this opportunity
Old Dominion University lists this Associate Director, Admissions Systems and Technology opportunity in norfolk, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Staff and Administrative & Professional Faculty Applicants:
Contact Human Resources at:
Teaching and Research Faculty Applicants:
Contact Academic Affairs at:
Associate Director, Admissions Systems and Technology
Job Summary
Reporting to the Director of Admissions Operations, the Associate Director provides strategic leadership for admission technology systems, serving as the functional lead for enrollment management systems including application management tools, student information systems (Banner or similar), CRM platforms (Salesforce or similar) and Axiom processes.
Oversees technical projects, system enhancements, integrations, and data integrity initiatives while partnering with campus stakeholders to improve efficiency and streamline workflows. Supervises technology staff, manages issue resolution and testing, and ensures effective training, documentation, and adoption of systems that support enrollment operations.
Salary for this role will be $80,000, non‑negotiable.
Position Type
FullTime
Type of Recruitment
General Public
Minimum Qualifications
Education: A bachelor’s degree in a relevant field (e.g., information systems, computer science, business administration, higher education) with 2 years of relevant work experience OR a combination of education, training and at least 4 years of relevant work experience.
Considerable experience with CRM systems (e.g., Salesforce, Slate, Ellucian CRM )
Considerable experience with SIS systems (e.g., Banner, PeopleSoft)
Comprehensive analytical, problem‑solving, and project‑management skills
Demonstrated ability to communicate technical concepts to non‑technical audiences
Considerable experience supervising a team.
Preferred Qualifications
A Master’s Degree in a relevant field (e.g., information systems, computer science, business administration, higher education) with 2 years of relevant work experience OR a Bachelor’s degree with at least 4 years of relevant work experience
Conditions of Employment
This is a remote position, requiring a traditional 40‑hour work week. Computer equipment will be supplied for remote work; high‑speed internet is the responsibility of the employee.
The equipment provided to staff with approved telework agreements enables them to deliver vital services to University faculty, staff, and students from remote locations.
Many of our operations can and should continue as usual, even when the main physical campus is closed.
Therefore, all division employees with an approved telework agreement are generally expected to work during official University closures.
Should travel be required, budgetary constraints may limit where the successful candidate can reside. In addition, existing payroll limitations on locations a remote employee may work from could limit the selection of the final candidate.
Job Open Date
09/22/2026
Open Until Filled
No
Application Review Date
09/25/2026
Job Close Date
10/12/2026
Criminal Background Check
The final candidate is required to complete a criminal history check.
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .
Old Dominion University, located in Norfolk, is Virginia’s forward‑focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy.
Required Documents
Resume
Cover Letter/Letter of Application
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have experience in using a Customer Relations Management (CRM) tool?Yes
No
* Do you have experience managing in remote/online environment, using video conferencing platforms, MS Teams, CRM, and similar ?Yes
No (disqualifying)
If you have questions: Staff and Administrative & Professional Faculty applicants, please contact the Division of Talent Management and Culture at or Teaching and Research Faculty applicants, please contact the Office of Academic Affairs at
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Worksite address
norfolk, VA, 23500, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.