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Job description
Another A Story | 634 Orlando Ave. West Hollywood, CA 90048
Another A Story designs and produces immersive, story-driven brand experiences for iconic clients such as Hermès, Chanel, Dior, Jacquemus, and many more.
We create design-led, culturally relevant experiences that go far beyond tradiConal events, from influencer trips to pop up shops, event set ups, installaCons and lounge acCvaCons. With offices in London, Paris, Los Angeles, New York and presence in Miami and Dubai, we operate globally with a deeply local mindset.
Our team of 50+ consists of designers, producers, strategists, coordinators and operaCons specialists collaborate to deliver experiences that are as beauCfully craQed as they are flawlessly executed.
Job Title: Associate Director of ExperienCal + Client Experience – Los Angeles or New York
Repor-ng Into: US VP Client + Business
This a hands on role siYng at the centre of the new business team, working closely with CreaCve & ProducCon. The Associate Director is responsible for bringing together CreaCve & ProducCon teams developing client responses, pitch naraCves, creaCve strategies, and presentaCons – not simply overseeing the process. They will personally shape the agency’s response to briefs, partnering closely with creaCve and producCon to build compelling, insight-led proposals that win business.
This is a highly dynamic, client-facing posiCon. Alongside the VP, Client & Business, they will oQen be the first point of contact for brands, leading discovery calls, presenCng strategic thinking, and building strong client relaConships. They must be a confident presenter, high-energy communicator, and natural storeyteller.
The ideal candidate is strategic enough to lead a pitch, yest hands on enough to write, develop and refine the work themselves.
Leadership and Strategy
Lead, manage and develop the ExperienCal Coordinator, ensuring strong execuCon, accountability, and conCnued
Lead the development and delivery of design-first, experienCal and luxury events, ensuring alignment with client objecCves and agency standards
Translate creaCve ambiCon and brand strategy into clear and executable producCon frameworks
Provide strategic direcCon and oversight for the creaCve and producCon teams translaCng client brief objecCves and
Champion the agency’s global creaCve vision while adapCng strategies to regional cultural nuance across US
Support the strategic growth of the agency’s regional footprint and worldwide reach.
Foster a collaboraCve environment by mentoring and nurturing talent across the team
Drive a culture of excellence, accountability, and innovaCon within the experienCal and producCon departments
RFP Management
Contribute to new business development through strategic responses to briefs, RFPs, and pitch opportuniCes.
Oversee the full RFP lifecycle from iniCal brief and strategic development through presentaCon, award, and transiCon to the producCon team.
Provide rigourous and ongoing accountability back to client briefs throughout the RFP process, ensuring creaCve & producCon teams are hiYng required benchmarks.
Translate client conversaCons into clear internal briefs for creaCve and producCon teams.
Collaborate with the producCon and creaCve teams to develop innovaCve concepts and compelling event narraCves.Ensuring ideas are realisCc, deliverable, and aligned with budget and Cming.
Coordinate with external strategy or creaCve partners when needed, while sCll owning the final output.
Maintain rigorous financial oversight, developing budgets that ensure profitability and accountability across all pitch proposals.
Champion the consistent use and opCmisaCon of internal project management systems and processes across the team.
Implement best pracCces in RFP management, conCnuously improving processes and outcomes.
Support and lead client presentaCons.
Stay involved at a Senior level once the project is awarded, especially during creaCve and producCon handover.
Including the draQing and issuing of scope of work.
Follow up with clients aQer pitches and events to support relaConship-building and future opportuniCes.
Client Rela-ons
Build and maintain strong relaConships with clients, acCng as the senior point of contact ensuring clients feel supported, informed and inspired at every stage of the process
Translate client ambiCons into thoughaul experienCal strategies that deliver both impact and brand resonance
Manage client expectaCons with clarity and professionalism while maintaining the highest standards of service
IdenCfy opportuniCes to expand exisCng relaConships and increase the scope and scale of client engagement
Business Development
Leverage senior market insight to idenCfy and pursue the right growth opportuniCes for the agency
Expand the agency’s client poraolio while safeguarding its luxury posiConing and creaCve reputaCon
Maintain awareness of cultural, experienCal, and luxury market trends to inform agency offerings and innovaCon
Requirements
6+ years of event industry experience in lifestyle, beauty + luxury sector
Proven experience leading large-scale experienCal producCons and complex mulC-market acCvaCons
Experience managing individual budgets ranging in excess of $2m
Agency experience managing mulCple clients and projects simultaneously
Ability to develop and grow client relaCons, contribuCng to year over year growth + KPIs
4+ years’ experience leading and overseeing producers across producCons, providing a balance of autonomy and support
A natural problem solver with the ability to draQ and execute plans, especially with limited informaCon
An execuConal mindset comfortable working in the trenches while simultaneously inspiring and leading others
Strong wrihen and communicaCon skills
Office based role 4 days per week, 1 day work from home (3 days per week in office aQer probaCon)
What we offer
The opportunity to work on some of the most presCgious events worldwide, including working closely together with our us team
A dynamic, creaCve, and supporCve work environment with the chance to collaborate with a global network of talented professionals
Classpass membership
Health insurance
15 PTO Days + Public Holidays
1 extra Day Off for your Birthday
Team OuCngs
Monthly lunch in the office
Office closure from December 24 to January 2
Hybrid working 3 days from office, 2 days from home once you’ve passed your probation
Join Our Team
If you're passionate about pushing the boundaries of creaCvity, driving innovaCon, and delivering unforgehable experiences, we want to hear from you. Join Another A Story and be part of a dynamic team that's shaping the future of experienCal markeCng.
Only shortlisted candidates will be contacted for interview.
Another A Story | 634 Orlando Ave. West Hollywood, CA 90048
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.