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University Support Services, LLC

Associate Director of Hospital Partnerships and Operations

great river, NY

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About this opportunity

University Support Services, LLC lists this Associate Director of Hospital Partnerships and Operations opportunity in great river, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Associate Director of Hospital Partnerships and Operations

The Associate Director of Hospital Partnerships and Operations is responsible for overseeing clinical partner relationships, hospital affiliation agreements, and regulatory compliance related to clinical education programs. This role ensures that institutional, regulatory, and operational requirements are met across all clinical training sites while maintaining strong partnerships with hospitals, preceptors, and clinical affiliates.

The position provides leadership for compliance operations, manages affiliation agreements, oversees partner documentation and credentialing requirements, and ensures alignment between clinical partners and institutional clinical education objectives.

This position reports to the Chief Enrollment Services and Student Operations Officer.

Key Responsibilities

1. Hospital Partnership Management

Develop and maintain strong relationships with hospital partners and clinical affiliates.

Responsibilities include:

Serving as primary institutional liaison to hospital partners

Ensuring clinical sites receive required documentation prior to student rotations

Coordinating operational expectations between clinical sites/preceptors/hospitals and the institution

Managing partner communication regarding program requirements

Managing credentialing of preceptors

2. Affiliation Agreements and Contract Management

Oversee the lifecycle of clinical affiliation agreements.

Responsibilities include:

Working with legal in managing affiliation agreements and addendums

Maintaining a database of active hospital agreements

Coordinating with legal counsel on contract review

Conducting annual compliance audits of affiliation agreements

Monitoring contract expiration and renewal timelines with legal

3. Regulatory, Financial and Accreditation Compliance

Ensure all clinical partnerships and operations comply with regulatory requirements.

Responsibilities include:

Monitoring federal, state, and local practice compliance regulations

Managing NYSED and similar regulatory documentation processes

Supporting accreditation reporting requirements

Collaborating with compliance and legal teams

Ensuring student and site documentation meets institutional policies

Monitoring preceptor payment reporting processes

Supporting financial reporting related to clinical sites

Collaborating with finance departments regarding accruals and payments

4. Clinical Operations and Documentation Oversight

Oversee operational documentation required for clinical rotations.

Responsibilities include:

Ensuring required documentation is sent to hospital partners prior to rotations

Oversee student credentialing and clinical onboarding requirements

Oversee preceptor credentialing and preceptor onboarding requirements

Oversee tracking of clinical evaluations and rotation documentation

Ensuring compliance with clinical examination processes such as NBME exams

Monitoring evaluation completion and reporting

5. Staff Leadership and Operational Oversight

Provide leadership to staff supporting hospital partnerships and compliance operations.

Responsibilities include:

Supervising program coordinators and hospital liaisons

Monitoring operational performance metrics and service levels

Developing standard operating procedures for compliance workflows

Supporting staff training and professional development

7. Data Management and Reporting

Oversee clinical partnership reporting and data integrity.

Responsibilities include:

Maintaining partnership and agreement databases

Generating reports related to clinical partner performance

Supporting accreditation and institutional reporting

Analyzing operational data to improve processes

8. Other Duties

Provide coverage for clinical education operations as needed to ensure uninterrupted service to preceptors, hospitals, clinical sites, students, faculty and staff

Support institutional initiatives and special projects as assigned

Represent clinical education operations in institutional meetings and strategic discussions

Perform other duties and special projects assigned by leadership

This description is not intended to be all-inclusive. This position may perform other related duties as required to meet the ongoing needs of the department/institution.

Required Knowledge, Skills, and Abilities

Knowledge of clinical education operations and hospital partnerships

Understanding of healthcare regulatory and compliance requirements

Strong organizational and project management skills

Excellent interpersonal and stakeholder management skills

Experience working with contract administration and legal processes

Ability to analyze data and operational metrics

Strong written and verbal communication skills

Ability to manage multiple priorities and deadlines

Qualifications

Bachelor's degree in healthcare administration, business administration, education, or related field

5+ years experience in clinical education operations, hospital partnerships, or compliance

Experience managing regulatory documentation or clinical agreements

Experience supervising staff or leading operational programs

Preferred Qualifications

Master's degree in healthcare administration or related field

Experience working with clinical affiliation agreements

Experience in medical education or academic health systems

Hours & Travel

Standard full‑time work schedule

Extended hours may be required during peak scheduling periods

Travel may be required for institutional meetings or clinical site visits

The anticipated salary range for the Associate Director, Hospital Partnerships & Operations is $97,750 to $115,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.

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Worksite address

great river, NY, 11739, US

Who can apply

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