About this opportunity
SUNY Oneonta lists this Associate Director of Operations for the Extended and Community Learning (ExCL) Center opportunity in town of oneonta, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Associate Director of Operations for the Extended andCommunity Learning (ExCL) Center
The Associate Director of Operations for the Extended andCommunity Learning (ExCL) Center is responsible for overseeingthe daily operations of the Center and providing administrativeleadership for a wide range of complex functions. These includeenrollment management, registration processes, non-degreeadmissions, program management, community and extended learninginitiatives, and student support services. Reporting to the Director, the Associate Director ensures theeffective delivery of programs, services, and operations fornon-degree learners, College in High School programing, visitingstudents, auditors, while maintaining compliance with institutionaland accreditation standards. The Associate Director collaborateswith Deans, faculty, academic departments, campus communitypartners, and delivers high-level student and family support,supervises staff, and represents the Center as the Director'sdesignee when needed.
To learn more about the University and the department, please visit or
Duties may include:
Overseeing student enrollment, registration, and studentmanagement operations for the ExCL Center, including: Student information and student management systems, includingSLATE, BANNER, and Non-Credit Student Management Systems
Non-degree admission processes in SLATE, including applicationreview, data entry, and decision processing in BANNER
Application processing, registration activities, and paymentprocedures
Course section creation and related enrollment activities inBANNER
Management of enrollment for course auditors
Management of day-to-day operations for College in High SchoolDual Enrollment programming
Analysis of business processes and recommendation oftechnology-driven efficiencies
Collaboration with campus departments and partners to alignsystem functionality with business needs
Oversight of the creation, maintenance, and continuousimprovement of functional documentation, procedures, andworkflows
Serving as the primary advisor for non-degree students,providing guidance and support through orientation, academicprogress monitoring, retention efforts, and delivery ofhigh-quality customer service to students, families, and communityparticipants
Administering the Cross-Registration process for visitingstudents
Assisting in the development and oversight of Winter and SummerIntersession set-up and enrollment processes
Supporting the SUNY Oneonta Migrant Leadership Academy (SOMLA),Access and Opportunity Program (AOP) Summer Academy, and othersimilar programs through course development, admissions, andenrollment
Developing and maintain strong relationships with high schooladministrators, instructors, University Deans, faculty, academicleadership, applicants, and other College in High School partners;serve as the primary point of contact for Dual Enrollmentprogramming and manage communications with applicants
Ensuring compliance with university policies, accreditationstandards, and NYS Department of Education Dual EnrollmentAgreement requirements, including maintaining accurate andup-to-date MOUs with high school partners, maintaining accuraterecords, safeguarding data integrity, and ensuring timely depositsand proper financial tracking of program revenue for College inHigh School programming
Collaborating closely with the Director to support thedevelopment, implementation, administration, and continuousimprovement of new and emerging ExCL programs, strategicinitiatives, and operational priorities
Supervising one Office Assistant and provide operationalleadership, guidance, training, mentoring, project oversight, workcoordination, and support for office operations
Collaborating with the Marketing and Communications Office toensure website accuracy
Contributing to budget planning, monitoring, and oversight ofprogram funds, and track, analyze, and report on programperformance to support continuous improvement
Providing office coverage as needed, respond to inquiries viaphone, email, and in person
Representing the ExCL Center as the Director's designee whenneeded
Salary:
$72,000. SUNY Oneonta is a Public Service LoanForgiveness qualifying employer. Information on SUNY'scomprehensive benefits offerings can be found at Visa sponsorship is notavailable for this position.
Requirements:
Required Qualifications:
Bachelor's degree required
Minimum 3-5 years of experience in higher educationadministration, admissions, enrollment management, registraroperations, or continuing education administration.
Experience with student management systems and operations,student services, program coordination, and supervision
Minimum 3-5 years of experience with Banner in a professionalenvironment
Working knowledge of FERPA and academic records compliance
Knowledge of cash handling procedures, compliance, andenrollment management practices
Additional:
Ability to manage multiple programs, deadlines, andresponsibilities simultaneously
Strong analytical, organizational, and problem-solvingskills
Strong operations management background
Preferred:
Experience processing student and course data submissions
Demonstrated Banner experience across multiple modules (e.g,Student Registration), with the ability to troubleshoot andimplement systems changes
Experience with system implementations, upgrades, andfunctional testing
Experience working with and serving diverse populations
Additional Information:
SUNY Oneonta enrolls about 5,500 students who pursue bachelor's ormaster's degrees or certificates in one of 70-plus academicprograms. Known as an exemplary residential campus that valuesinclusion, service and sustainability, SUNY Oneonta is a nurturingcommunity where students grow intellectually, thrive socially, andlive purposefully. The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hourdrive from New York City, Boston, and Philadelphia. With apopulation just shy of 14,000, Oneonta is one of the 20 MostPicturesque Small Towns in America, according to Microsoft News.The natural beauty of the region is breathtaking year-round. Eachseason offers outdoor activities such as hiking, biking, boating,swimming, and skiing. Employees give SUNY Oneonta high marks forwork/life balance, management, and culture. The university'sindeed.com rating is 4.4, with one recent review noting that thepeople are what make SUNY Oneonta so special.
SUNY Oneonta values a diverse university community. Please visitour website on diversity at: Moreover, the university is an Equal Opportunity/Affirmative Actionemployer. Women, persons of color, persons with disabilities, andprotected veterans are encouraged to apply. \"At SUNY Oneonta, webelieve that diversity is an asset and a source of strength thatenergizes our collective growth and innovation.\" - PresidentAlberto Cardelle.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.