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Job description
Associate Director of Registration and Graduation Operations
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St. Louis, Missouri, United States
Job Description
Overall Job Summary
To collaborate with the Senior Director and Director of Academic Records and provide guidance and support to the Registration and Graduation Operations team.
Supervises Academic Record Specialists, Veterans Services Coordinator, and Enrollment Operation Specialists.
Provide direction and support to the Registration and Graduation Operations team. Serve as an escalation point for matters including registration, grades, class schedule, and graduation.
Collaborate with departments across the university to provide clarity and support regarding Academic Records processes.
Conduct training sessions for staff to enhance their understanding of policies and procedures.
Maintain and manage the integrity of academic records, ensuring compliance with relevant policies and regulations as it relates to Petition for Exception to Policy, graduation, grade changes, and personal information updates.
Provide support to students, faculty, and staff regarding academic records inquiries.
Monitor and ensure the accuracy of student and academic data in the records system.
Conduct regular data analysis to identify trends, discrepancies, and areas for improvement.
Represent Strategic Enrollment Management in the Commencement Workgroup and provide data for commencement, communication with graduates, and volunteer for the event.
Represent Registration and Graduation Operations on the Petition for Exception to Policy committee.
Perform other daily and annual duties related to case resolution, process functions, knowledge article reviews, reporting, and quality assurance to accurate data.
Qualifications
Several years of experience in academic records management or a related area.
Familiarity with relevant regulations, policies, and best practices.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively and lead a team.
Proficiency in relevant software and databases.
Required Education
Master's degree in a related field (e.g., Higher Education Administration, Information Management).
Additional Applicant Information
Salary Range: $54,531- $70,000 annually
Actual compensation will be commensurate with education, experience, skills, internal equity, and market considerations.
Benefits Highlights
Maryville University offers a comprehensive benefits package designed to support the health, financial well-being, and professional growth of our employees. Eligible employees enjoy access to:
Medical, dental, and vision coverage
Retirement plan with 100% University matching up to 9% contributions
University-paid life and long-term disability insurance
Generous paid time off, including 18 holidays, 3 weeks of vacation, 12 sick days, and 4 personal days
Full/Partial Tuition waived for employees and eligible dependents
Hybrid and flexible work schedules
Wellness programs and employee assistance resources
Free parking, fitness center access, and other campus perks
Maryville University is committed to a policy of equal employment opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, familial status, national origin, race/color, religion, sex, sexual orientation, gender identity, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination
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Worksite address
st. louis, MO, 63146, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.